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Incident management Stories - Page 9

Global Stories

Incident management stories

NeuBird AI names Venkat Ramakrishnan president & COO
Storage

NeuBird AI names Venkat Ramakrishnan president & COO

NeuBird AI appoints Venkat Ramakrishnan president and COO to scale its agentic AI SRE platform and expand global commercial operations.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 5th Feb 2026
Motorola unveils AI Assist Suites for 911 responders
Software-as-a-Service

Motorola unveils AI Assist Suites for 911 responders

Motorola launches AI Assist Suites to cut admin and language delays for 911 call handlers and frontline officers, promising faster responses.

By Mark Tarre • 4 min read • Fri, 30th Jan 2026
Dynatrace unveils agentic AI system for autonomous ops
DevOps

Dynatrace unveils agentic AI system for autonomous ops

Dynatrace launches an agentic AI operations layer to automate cloud and AI-native workloads, aiming for self-healing, autonomous observability.

By Karen Joy Bacudo • 5 min read • Thu, 29th Jan 2026
New Relic links AI observability to faster deployments
DevOps

New Relic links AI observability to faster deployments

New Relic data links use of its AI observability tools to 27% less alert noise, 25% faster fixes and up to fivefold higher deployment rates.

By Joseph Gabriel Lagonsin • 4 min read • Tue, 27th Jan 2026
Komodor bolsters leadership for AI driven SRE growth
DevOps

Komodor bolsters leadership for AI driven SRE growth

Komodor hires a new CFO and elevates its people chief to steer global expansion of its AI-driven site reliability engineering platform.

By Mark Tarre • 3 min read • Sat, 24th Jan 2026
AI agents race ahead of governance, security & trust
Data Protection

AI agents race ahead of governance, security & trust

AI agents surge into big business with scant oversight, leaving governance, security and trust frameworks struggling to keep pace.

By Catherine Knowles • 4 min read • Fri, 23rd Jan 2026
How AI-powered log management unlocks observability
DevOps

How AI-powered log management unlocks observability

Companies that treat log data as strategic intelligence, not digital clutter, are unlocking faster recovery, resilience and innovation.

By Rafi Katanasho • 4 min read • Fri, 23rd Jan 2026
Deutsche Telekom boosts API security with Akamai deal
Cloud Security

Deutsche Telekom boosts API security with Akamai deal

Deutsche Telekom Security taps Akamai's certified service scheme to bolster API defences and microsegmentation for high‑risk sectors.

By Sofiah Nichole Salivio • 4 min read • Thu, 22nd Jan 2026
TCCA issues new specs for 4G & 5G mission critical callout
Unified Communications

TCCA issues new specs for 4G & 5G mission critical callout

TCCA releases first Broadband Callout specs for 4G and 5G mission critical paging, aiming to boost global interoperability for emergency services.

By Catherine Knowles • 4 min read • Wed, 21st Jan 2026
NETSCOUT boosts 5G slicing visibility for operators
Unified Communications

NETSCOUT boosts 5G slicing visibility for operators

NETSCOUT upgrades 5G tools to give operators full Standalone slice visibility, aiming to protect SLAs and tap $67.5 billion market growth.

By Catherine Knowles • 3 min read • Wed, 21st Jan 2026
ServiceNow deepens OpenAI pact to power voice-first AI
Digital Transformation

ServiceNow deepens OpenAI pact to power voice-first AI

ServiceNow expands its OpenAI partnership to make frontier models and voice-first AI core to enterprise workflows and automation at scale.

By Mark Tarre • 4 min read • Wed, 21st Jan 2026
HCLTech to run AI-led IT services for Team Global Express
Firewalls

HCLTech to run AI-led IT services for Team Global Express

HCLTech wins Team Global Express deal to run consolidated IT and deploy AI-led automation across logistics operations in ANZ.

By Karen Joy Bacudo • 4 min read • Wed, 21st Jan 2026
Spence Software halves IT costs with 11:11 cloud move
Software-as-a-Service

Spence Software halves IT costs with 11:11 cloud move

Spence Software shifts its S2Web SaaS platform to 11:11 Systems' cloud, slashing IT spending by 50% and boosting performance and control.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 21st Jan 2026

Stories from Other Regions

Incident management stories

Observability & AI spark Australia's business edge
Data Protection

Observability & AI spark Australia's business edge

Australian firms are turning observability from backroom monitor into strategic engine, fusing AI and data to drive growth and resilience.

By Christine Low • 5 min read • Tue, 3rd Feb 2026
The UK's Cyber Security and Resilience Bill is a defining moment for purposeful GRC
Data Protection

The UK's Cyber Security and Resilience Bill is a defining moment for purposeful GRC

The UK's Cyber Security and Resilience Bill puts GRC at the core of business, demanding real-time oversight, resilience and accountability.

By Mark Edgeworth • 3 min read • Fri, 30th Jan 2026
Alert fatigue drives UK IT outages & rising burnout
DevOps

Alert fatigue drives UK IT outages & rising burnout

UK IT teams say alert fatigue and tool overload are driving outages, customer disruption and rising burnout, Splunk research shows.

By Sofiah Nichole Salivio • 4 min read • Tue, 27th Jan 2026
Atlanta Hawks partner with ManageEngine on IT overhaul
Data Analytics

Atlanta Hawks partner with ManageEngine on IT overhaul

Atlanta Hawks tap ManageEngine to unify IT across State Farm Arena, boosting live event reliability and real-time visibility for fans.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 22nd Jan 2026
Selector gains eight US patents for AI-driven observability
Network Infrastructure

Selector gains eight US patents for AI-driven observability

Selector secures eight US patents for AI-driven observability, spanning causal inference, LLM training, path tracing and predictive maintenance.

By Catherine Knowles • 4 min read • Wed, 21st Jan 2026