Incident management stories - Page 6
The do's and don’ts of responding to ransomware
Thu, 11th May 2017
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malware
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ransomware
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cybersecurity
Ransomware set to increase in volume and variety in 2017, but a smart incident response strategy can help prevent losses.
To speed up crisis response - just get texting, says Soprano
Tue, 4th Apr 2017
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dr
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healthtech
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cloud services
Australian software design firm, Soprano Design, has added its crisis management tool, RapidAlert, to the Mobile Enterprise Messaging Suite (MEMS).
FrontRange turns up the HEAT
Thu, 21st Mar 2013
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risk & compliance
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incident management
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it infrastructure
FrontRange boosts HEAT Service Management with version 7.2, enhancing Service Catalog and Workflow Automation, promising greater efficiency and cost savings.
Service with a smile
Wed, 1st Jul 2009
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itsm
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it management
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incident management
Organisations facing IT management changes can consolidate their service desk for streamlined support, higher service levels, and reduced costs.