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Incident management Stories - Page 7

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Incident management stories

Grafana brings ObservabilityCON to Sydney amid AI boom
Virtualisation

Grafana brings ObservabilityCON to Sydney amid AI boom

Grafana brings ObservabilityCON to Sydney as APAC engineers tackle soaring AI complexity, tool sprawl and rising telemetry costs.

By Joseph Gabriel Lagonsin • 4 min read • Tue, 10th Mar 2026
1Kosmos adds identity checks to ServiceNow AI workflows
Unified Communications

1Kosmos adds identity checks to ServiceNow AI workflows

1Kosmos adds embedded identity checks to ServiceNow AI workflows to curb social engineering in high-risk service desk interactions.

By Catherine Knowles • 4 min read • Fri, 6th Mar 2026
Keeper connects Jira workflows with privileged access
Security Information and Event Management

Keeper connects Jira workflows with privileged access

Keeper launches native Jira integrations to tie security incident workflows directly to privileged access approvals while retaining zero-knowledge controls.

By Catherine Knowles • 4 min read • Fri, 6th Mar 2026
From NOC night shifts to leading change in network ops
Hybrid & Remote Work

From NOC night shifts to leading change in network ops

On Women's Day, a former night-shift engineer shares how resilience, support and fair chances turned NOC grind into tech leadership.

By Srividya Anantapatnaikuni • 3 min read • Thu, 5th Mar 2026
Mid-market firms stall at pilot stage for agentic AI
DevOps

Mid-market firms stall at pilot stage for agentic AI

Most mid-market firms are stuck in pilot agentic AI trials as governance lags, even while 43% leapfrog directly into agent-based systems.

By Shannon Williams • 4 min read • Thu, 5th Mar 2026
Infovista unveils VistaOne to unify network & CX data
Network Infrastructure

Infovista unveils VistaOne to unify network & CX data

Infovista launches VistaOne platform to fuse network and customer experience data, using agentic AI to speed decisions and cut operating costs.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 4th Mar 2026
TCS, Zscaler expand partnership with AI workspace suite
Firewalls

TCS, Zscaler expand partnership with AI workspace suite

TCS and Zscaler launch an AI-powered zero trust workspace platform blending security, observability and experience analytics for enterprises.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 4th Mar 2026
Milestone Systems names Mike Metcalfe South Pacific lead
EduTech

Milestone Systems names Mike Metcalfe South Pacific lead

Milestone Systems has rehired Mike Metcalfe to lead key South Pacific accounts, driving video intelligence growth in New Zealand and Australia.

By Mark Tarre • 4 min read • Mon, 2nd Mar 2026
Ataccama adds AI data observability to ONE platform
Unified Communications

Ataccama adds AI data observability to ONE platform

Ataccama adds AI-driven data observability to its ONE platform, unifying pipeline monitoring, alerting and governance for regulated users.

By Catherine Knowles • 3 min read • Fri, 27th Feb 2026
Targa Telematics shifts core systems to Equinix hubs
Digital Transformation

Targa Telematics shifts core systems to Equinix hubs

Targa Telematics moves core systems to Equinix data centres in Milan and Frankfurt to bolster data sovereignty, resilience and growth.

By Joseph Gabriel Lagonsin • 3 min read • Fri, 27th Feb 2026
Confluent links AI agents & boosts anomaly detection
DevOps

Confluent links AI agents & boosts anomaly detection

Confluent upgrades its AI toolkit to link agents over live data streams and add multivariate anomaly detection for faster issue spotting.

By Sean Mitchell • 4 min read • Fri, 27th Feb 2026
Sinch & Lovable ally to embed comms in AI software
Software-as-a-Service

Sinch & Lovable ally to embed comms in AI software

Sinch partners with Lovable to embed global messaging, email and voice into its AI build platform, starting with Mailgun-powered email.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 27th Feb 2026
Komodor triples ARR as AI reshapes SRE & cloud spend
Virtualisation

Komodor triples ARR as AI reshapes SRE & cloud spend

Komodor triples ARR and doubles Fortune 500 reach as AI-fuelled SRE, automation and cloud cost pressure reshape reliability operations.

By Kaleah Salmon • 4 min read • Fri, 27th Feb 2026
ServiceNow unveils Autonomous Workforce & EmployeeWorks
Software-as-a-Service

ServiceNow unveils Autonomous Workforce & EmployeeWorks

ServiceNow launches Autonomous Workforce and EmployeeWorks, pairing AI “specialists” with chat-based support to automate routine workplace tasks.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 27th Feb 2026
ManageEngine adds causal AI to boost Site24x7 AIOps
DevOps

ManageEngine adds causal AI to boost Site24x7 AIOps

ManageEngine injects causal and autonomous AI into Site24x7 to cut alert noise, speed root-cause analysis and automate incident remediation.

By Sean Mitchell • 4 min read • Thu, 26th Feb 2026

Stories from Other Regions

Incident management stories

In a cost-pressured AI race, operational maturity is now the competitive advantage
DevOps

In a cost-pressured AI race, operational maturity is now the competitive advantage

Companies racing to adopt AI risk eroding margins unless they build mature, deliberately designed operations to control cost and complexity.

By Murali Thiagarajan • 5 min read • Thu, 5th Mar 2026
Grafana brings AI observability roadshow to Toronto
DevOps

Grafana brings AI observability roadshow to Toronto

Grafana brings its AI observability roadshow to Toronto, targeting Canada's cloud boom with tools to tame complex, distributed systems.

By Sean Mitchell • 4 min read • Thu, 5th Mar 2026
Bridging the gap between business and tech: the empathy advantage in digital delivery
DevOps

Bridging the gap between business and tech: the empathy advantage in digital delivery

Empathy, not just agile tools, is emerging as the missing link between business strategy and tech delivery in digital transformation.

By Nikki Forsyth • 5 min read • Wed, 4th Mar 2026