Incident management news stories - Page 2

Chatbots
Ever wanted to know how Xero does incident management?
“I don’t want to be here at 2 o’clock every night, dealing with someone else’s problem.”

Disaster Recovery
Interview: BlackBerry talks crisis management, security and disruption
We interviewed BlackBerry AtHoc senior vice president Ly Tran about the company, crisis management and how it ultimately relates to cybersecurity.

Ransomware
The do's and don’ts of responding to ransomware
A smart incident response strategy for ransomware can help prevent significant loss and business downtime.

Business Continuity
To speed up crisis response - just get texting, says Soprano
“Corporate demands today for fast, direct and interactive communications with staff and stakeholders in multiple locations is escalating by the week.”