Customer retention stories - Page 5
New VadaXchange call-centre system helps Greenfingers reach its 50,000 customers
Tue, 29th Apr 2014
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uc
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devops
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cx
Greenfingers needed a robust call-centre solution that enabled its staff around the country to provide a great customer service experience.
Clearswift’s Kiwi Connector
Wed, 1st Jun 2011
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cx
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martech
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cloud services
Security software company Clearswift has appointed Connector Systems as a distributor as the company strengthens its Asia Pacific presence.
The telephone: Your vital marketing tool
Mon, 1st Nov 2010
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cx
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martech
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apps
Consistent communication with clients every 90 days via telephone marketing can boost sales and maintain vital business relationships, experts say.
Report: Value of social media missed by SMEs
Thu, 3rd Jun 2010
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cx
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martech
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power / energy
Small business owners are still missing opportunities to get customers through using social media, according to a new study in the US.
Return to sender no more. . .
Sat, 1st Sep 2007
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cx
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martech
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risk & compliance
Experian’s QAS launches NZ QuickAddress Batch, slashing mail return costs of up to USD $25 per item by enhancing address accuracy and data management.