Customer retention stories
Radiant Logic has delivered a fourth straight year of profitable growth and an expanding customer base despite economic uncertainty.
The global consumer products company behind Lysol, Air Wick and Enfamil deploy a customer data platform to build long-term customer loyalty and drive revenue.
Retailers can improve customer retention and secure repeat business through card-linked loyalty programs that remove friction and inconvenience for shoppers.
BitTitan says its new expanded version of the MSPComplete platform empowers partners to increase revenue and reduce service delivery costs.
Greenfingers needed a robust call-centre solution that enabled its staff around the country to provide a great customer service experience.
Security software company Clearswift has appointed Connector Systems as a distributor as the company strengthens its Asia Pacific presence.
Small business owners are still missing opportunities to get customers through using social media, according to a new study in the US.
Experian's QAS launches NZ QuickAddress Batch, slashing mail return costs of up to USD $25 per item by enhancing address accuracy and data management.
Consistent communication with clients every 90 days via telephone marketing can boost sales and maintain vital business relationships, experts say.