Customer Loyalty stories - Page 8

The ideal way to engage consumers is through real-time, hyper-personalised experiences, a new eConsultancy report reveals.

There’s no doubt about it – incorporating a robust customer loyalty program in almost any consumer-facing business can pay off.

Boost Mobile has doubled its market share over the past four years and now has more than 7% of Australia's prepaid market, equivalent to over 700,000 people.

We’ve been discussing the death of the cookie for a long time. Google announced plans to entirely phase out third-party cookies within two years.

Mindfields partners with Uniphore to enhance conversational automation offerings, boosting customer satisfaction and aiding post-pandemic recovery.

Brands are turning to first-party data as third-party data becomes less reliable and privacy changes decrease its value.

The way to engage with consumers is through real-time, hyper-personalised experiences, a new eConsultancy report, in partnership with Cheetah Digital reveals.

ThreatQuotient appoints Cyrille Badeau as VP of International Sales and Yann Le Borgne as VP of International Threat Intelligence Engineering.

Five key trends shaping the state of relationship marketing in the year ahead according to consumer preferences.

Global small business platform Xero has today announced a new partnership with Qantas Business Rewards, the company’s first time collaborating with an airline.

A loyalty program must be customer-obsessed and integrated across all channels to increase customer retention and generate revenue.

Franchise owners are re-evaluating business priorities and making renewed commitments to improving customer experience due to the fallout of COVID-19.

Loizou and Toolin predict key trends driving customer engagement and loyalty, including customer data activation and unique rewards.

The booming eCommerce sector has increased competition in the retail industry, leading to a focus on customer experience and loyalty programs.

Organisations are turning to disruptive technologies to gain a competitive edge, says business IT solutions provider UXC.

New Zealand's Vista Group is set to raise NZD $40 million through an IPO, aiming to bolster its cinema software market dominance and fuel global expansion.

Transaction Services Group (TSG) has acquired UK-based direct debit billing provider Harlands Group, expanding its international operations.

Resellers need to grab the opportunities available in selling printing to the small business, micro business and home office market.

Microsoft officially moved into the era of cloud computing today with the release of the Windows Azure platform.

These days you’re more likely to find someone listening to music from their PC or laptop than a good old fashioned CD player.