Customer Loyalty stories - Page 6
Loyalty programs and innovation, experts reveal all
Wed, 31st Jan 2024
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cx
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martech
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commerce systems
As technology advances and consumer behaviours evolve, loyalty programs require new-age strategies, explain Australian Loyalty Association (ALA) experts and emerging talent in all-inclusive interviews.
High street revival: Pop-up stores surge as shopping habits shift
Mon, 22nd Jan 2024
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cx
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martech
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online shopping
UK's high street experiences an unexpected bounce back as experiential stores and pop-up shops gain momentum, with net store closures at their lowest since 2017.
Dynatrace appoints Laura Heisman as new Chief Marketing Officer
Mon, 22nd Jan 2024
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virtualisation
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digital transformation
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cx
Unified observability and security pioneer, Dynatrace, appoints Laura Heisman, seasoned marketing executive and advocate for women in tech, as their new Chief Marketing Officer.
Eagle Eye launches EagleAI for grocery, retail personalisation
Mon, 15th Jan 2024
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data analytics
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public cloud
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cx
Eagle Eye debuts data science solution EagleAI, promising bespoke promotions and heightened customer loyalty for global retailers and grocers via AI-powered personalisation.
Egress experts predict wave of AI weaponisation in cyber threats for 2024
Wed, 27th Dec 2023
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uc
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cx
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phishing
Egress forecasts AI-powered cyber threats to soar in 2024, with cybercriminals exploiting artificial intelligence.
Optimizely leaders predict AI surge & focus on customer loyalty in 2024
Wed, 27th Dec 2023
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cx
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martech
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ai
Optimizely chiefs expect AI uprising and increased customer loyalty focus in 2024.
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Barracuda Networks launches global partner success programme
Wed, 6th Dec 2023
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firewalls
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cx
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martech
Barracuda Networks debuts its Barracuda Partner Success Programme, designed to foster growth and optimise sales strategies globally.
American Express extends partnership with HICAPS for easier health payments
Thu, 30th Nov 2023
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cx
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martech
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healthtech
American Express has broadened its affiliation with Australia's health claim solution HICAPS, enabling smoother healthcare transactions.
The future of omnichannel: Your success blueprint in a digital world
Thu, 16th Nov 2023
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cx
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martech
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omnichannel
Customer loyalty is absolutely the most important thing. But it is a byproduct of the people that work for you.
ShipStation & ChannelEngine partnership aims to enhance global ecommerce experiences
Mon, 13th Nov 2023
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cx
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martech
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supply chain & logistics
ShipStation and ChannelEngine's new partnership targets enhancing global ecommerce, easing merchants' shipping logistics and marketplace integration.
'Commvault unveils AI-enhanced data protection platform 'Commvault Cloud''
Thu, 9th Nov 2023
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data protection
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ransomware
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public cloud
Commvault has launched its new platform, Commvault Cloud, offering enhanced cyber resilience and data protection solutions for hybrid cloud organisations.
Me&u launches marketing platform in partnership with Eagle Eye
Wed, 8th Nov 2023
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cx
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martech
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partner programmes
As an omnichannel loyalty, promotions, and subscription tool, me&u Engage influences customer behaviour along their purchasing journey.
KnowBe4 appoints Cindy Zhou as Chief Marketing Officer
Wed, 8th Nov 2023
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ransomware
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cx
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martech
KnowBe4 has named Cindy Zhou as its Chief Marketing Officer, entrusting her with spearheading the firm's global marketing, PR, and sales strategies.
Antavo launches academy to foster customer loyalty & enhance skills
Fri, 3rd Nov 2023
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cx
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martech
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partner programmes
Antavo, the loyalty cloud platform, has launched the Antavo Academy, a training scheme that offers hands-on tutoring and certification.
Beyond NPS: Why trust matters most in customer loyalty
Wed, 25th Oct 2023
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cx
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martech
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nps
It may be the one number you need to grow, but most organisations aren't clear on the best way to increase their NPS score.
Antavo and Concord partnership to enhance digital customer experiences
Mon, 23rd Oct 2023
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cx
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martech
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commerce systems
Antavo, an Enterprise Loyalty Cloud company, and digital transformation firm Concord, forge a partnership aimed at improving digital customer experiences.
TDCX Foundation aids youth digital literacy for its first anniversary
Wed, 18th Oct 2023
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it training
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cx
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martech
TDCX Foundation celebrates first anniversary with projects enhancing digital literacy for Southeast Asian youth. #socialimpact.
Voice analytics market projected to reach USD 9.33 billion by 2030
Wed, 18th Oct 2023
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uc
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biometrics
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cx
The voice analytics market is set to soar to $9.33bn by 2030, fuelled by growing use of voice recognition tech.
Inbuilding coverage technology reshapes retail customer experience
Mon, 16th Oct 2023
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data analytics
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cx
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martech
Inbuilding coverage technology is transforming retail customer experiences by enhancing connectivity, personalisation and payments convenience.
Boomi unveils GenAI tool, Boomi GPT, simplifying automation
Fri, 6th Oct 2023
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digital transformation
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cx
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martech
Boomi has introduced Boomi GPT, its first offering in the Boomi AI suite, promising streamlined integration and automation on the Boomi platform.