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Conversational AI Stories - Page 23

Asian Stories

Conversational AI stories

Global Stories

Conversational AI stories

OpenAI tests new SearchGPT merging AI & real-time web data
AI Models

OpenAI tests new SearchGPT merging AI & real-time web data

OpenAI is trialling SearchGPT, a new AI that merges real-time web data with its models to offer users timely and sourced answers, enhancing search experiences.

By Melania Watson • 3 min read • Fri, 26th Jul 2024
Roboyo names Ignasi Peiris as automation engineering manager
Digital Transformation

Roboyo names Ignasi Peiris as automation engineering manager

Roboyo appoints Ignasi Peiris as Automation Engineering Manager for Australia, aiming to bolster UiPath capabilities and drive hyperautomation in the region.

By Imee Dequito • 3 min read • Wed, 3rd Jul 2024
Elastic unveils Playground to streamline RAG app development
DevOps

Elastic unveils Playground to streamline RAG app development

Elastic has launched Playground, a low-code tool to simplify the development of Retrieval-Augmented Generation apps, enhancing user interaction with Elasticsearch.

By Imee Dequito • 2 min read • Mon, 1st Jul 2024
Kore.ai appoints Richard Oldham as Head of Pre-Sales for ANZ
Marketing Technologies

Kore.ai appoints Richard Oldham as Head of Pre-Sales for ANZ

Kore.ai names Richard Oldham as Head of Pre-Sales for Australia and New Zealand to enhance regional presence and provide robust technical support.

By Imee Dequito • 3 min read • Tue, 25th Jun 2024
Genesys reports $1.5 billion in revenue with 40% growth
Unified Communications

Genesys reports $1.5 billion in revenue with 40% growth

Genesys reports a stellar Q1 FY2025 with annual recurring revenue surpassing USD$1.5 billion, driven by demand for its AI-powered Genesys Cloud platform.

By Shannon Williams • 3 min read • Thu, 13th Jun 2024
Newgen Software launches LumYn to transform banking AI
Customer Experience

Newgen Software launches LumYn to transform banking AI

Newgen Software launches LumYn, an AI-driven hyper-personalisation platform set to transform customer engagement and profitability in the banking sector globally.

By Catherine Knowles • 3 min read • Thu, 30th May 2024
Kore.ai named leader in Forrester Wave for conversational AI
Unified Communications

Kore.ai named leader in Forrester Wave for conversational AI

Kore.ai has been named a Leader in the Forrester Wave for Conversational AI for Customer Service, Q2 2024, excelling in strategy and current offerings.

By Catherine Knowles • 3 min read • Tue, 21st May 2024
SnapLogic crowned Leader in Aragon's tPaaS for third year running
Digital Transformation

SnapLogic crowned Leader in Aragon's tPaaS for third year running

SnapLogic has clinched top spot in Aragon Research's annual Globe for Transformation Platform as a Service (tPaaS) for the third year running, solidifying its position as a leading provider in the emerging technology integration market.

By Sean Mitchell • 3 min read • Fri, 3rd May 2024
Kore.ai appoints Paul Rilstone as VP for Australia & New Zealand
Customer Experience

Kore.ai appoints Paul Rilstone as VP for Australia & New Zealand

Kore.ai appoints industry veteran Paul Rilstone as Vice President for Australia and New Zealand, aiming to boost its presence and accelerate growth in the region.

By Imee Dequito • 2 min read • Wed, 24th Apr 2024
Unleash the potential of AI and elevate customer-centric marketing
Hyperscale

Unleash the potential of AI and elevate customer-centric marketing

Transformative Gen AI could revolutionise customer-centric marketing, allowing more personalisation and efficiency, states Rio Longacre, Managing Director at Slalom.

By Joyce Gordon • 5 min read • Tue, 23rd Apr 2024
Kore.ai unveils enhanced AI platform to optimise business interactions
Customer Experience

Kore.ai unveils enhanced AI platform to optimise business interactions

Kore.ai revolutionises AI technology with Experience Optimisation Platform Version 11.0, intensifying automation capabilities to support faster, value-driven business interactions.

By Tom Raynel • 2 min read • Mon, 22nd Apr 2024
NICE unveils Enlighten XM for hyper-personalised customer experiences
Unified Communications

NICE unveils Enlighten XM for hyper-personalised customer experiences

NICE reveals AI solution Enlighten XM, offering hyper-personalised customer experiences through large language models and a deep data memory system.

By Sean Mitchell • 2 min read • Tue, 26th Mar 2024
IWD 2024: How AI can help new mothers with their mental health
Unified Communications

IWD 2024: How AI can help new mothers with their mental health

New research reveals the undeniable potential of AI chatbots, like Wysa, to provide essential mental health support to expectant and new mothers.

By Smriti Joshi • 4 min read • Thu, 7th Mar 2024
NVIDIA to host first physical GTC conference in five years
Robotics

NVIDIA to host first physical GTC conference in five years

NVIDIA prepares to reignite its flagship GTC 2024 conference at San Jose Convention Center, expecting over 300,000 attendees for the behemoth tech event after an absence of five years.

By Tom Raynel • 4 min read • Mon, 4th Mar 2024

Stories from Other Regions

Conversational AI stories

Kore.ai & A2B Transformation partner to boost AI for Aussie firms
Customer Experience

Kore.ai & A2B Transformation partner to boost AI for Aussie firms

Kore.ai partners with A2B Transformation to boost AI and automation for Australian businesses, integrating conversational AI to elevate digital operating models.

By Tom Raynel • 2 min read • Mon, 20th May 2024
Australian businesses fast-track Microsoft cloud adoption amid cyber threats
Firewalls

Australian businesses fast-track Microsoft cloud adoption amid cyber threats

Australian businesses are hastening their digital transformations, causing a surge in the nation's Microsoft cloud ecosystem due to factors such as cloud costs and cyber risks, states an ISG report.

By Sean Mitchell • 3 min read • Fri, 26th Apr 2024
Redefining profit strategies in Australia: The impact of voice technology
Customer Experience

Redefining profit strategies in Australia: The impact of voice technology

Implementing systems that analyse and extract customer insights presents an invaluable opportunity to capitalise on an existing asset.

By Aparna Gray • 4 min read • Tue, 27th Feb 2024