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Conversational AI Stories - Page 20

Global Stories

Conversational AI stories

Canva unveils deep ChatGPT integration for seamless AI design
Robotic Process Automation

Canva unveils deep ChatGPT integration for seamless AI design

Canva has integrated OpenAI's ChatGPT, enabling users to streamline design workflows with AI-powered context-aware tools directly within its platform.

By Sean Mitchell • 4 min read • Fri, 27th Jun 2025
Genesys unveils AI Studio to power safe, scalable virtual agents
Unified Communications

Genesys unveils AI Studio to power safe, scalable virtual agents

Genesys launches Cloud AI Studio with AI Guides, enabling firms to build scalable, ethical virtual agents for complex customer interactions without coding.

By Kaleah Salmon • 4 min read • Fri, 27th Jun 2025
Meliora invests in five new generative AI startups worldwide
Robotic Process Automation

Meliora invests in five new generative AI startups worldwide

Meliora Ventures has invested in five generative AI startups across the UK, Ireland, France and Australia, supporting businesses with innovative AI products and growth.

By Kaleah Salmon • 3 min read • Thu, 26th Jun 2025
HPE unveils GreenLake Intelligence to boost hybrid IT with AI
Virtualisation

HPE unveils GreenLake Intelligence to boost hybrid IT with AI

HPE launches GreenLake Intelligence, an AI-driven platform enhancing hybrid IT operations with real-time optimisation and automation from Q3 2025.

By Catherine Knowles • 5 min read • Thu, 26th Jun 2025
Adobe debuts AI tools for large-scale customer experience
Customer Experience

Adobe debuts AI tools for large-scale customer experience

Adobe launches AI-powered tools for Customer Experience Orchestration, enabling businesses to deliver personalised, scalable marketing across multiple channels.

By Sean Mitchell • 3 min read • Tue, 17th Jun 2025
Taboola unveils DeeperDive to help publishers monetise AI search
Network Infrastructure

Taboola unveils DeeperDive to help publishers monetise AI search

Taboola launches DeeperDive, an AI answer engine on publisher sites, helping monetise content and boost user engagement amid rising AI search challenges.

By Catherine Knowles • 4 min read • Thu, 12th Jun 2025
Rethinking CRM: How generative AI Is breaking down silos and redefining the future of customer service
Customer Relationship Management

Rethinking CRM: How generative AI Is breaking down silos and redefining the future of customer service

Generative AI is transforming CRM, breaking down silos across teams to deliver seamless, personalised customer experiences and boost business agility.

By Rakesh Prabhakar • 5 min read • Wed, 11th Jun 2025
Klearcom eyes 79% revenue growth as AI fuels global expansion
Software-as-a-Service

Klearcom eyes 79% revenue growth as AI fuels global expansion

Klearcom projects 79% revenue growth in 2025, driven by AI innovations and plans to expand its global carrier network and market reach.

By Kaleah Salmon • 3 min read • Mon, 9th Jun 2025
3 essential steps to scaling conversational AI for customer engagement
Customer Relationship Management

3 essential steps to scaling conversational AI for customer engagement

Conversational AI market valued at USD $5.8 billion in 2023 is set to reach USD $31.9 billion by 2028, revolutionising customer engagement across sectors.

By Andy O’Dower • 5 min read • Wed, 4th Jun 2025
Aryza acquires Webio to boost AI in financial software suite
Software-as-a-Service

Aryza acquires Webio to boost AI in financial software suite

Aryza has acquired conversational AI firm Webio to enhance its financial software with AI-driven features, aiming to lead in AI-powered credit and debt solutions.

By Kaleah Salmon • 3 min read • Fri, 30th May 2025
Zoca secures $6 million to boost AI for local services
Software-as-a-Service

Zoca secures $6 million to boost AI for local services

Zoca has secured USD $6 million from Accel and others to boost its AI platform, helping local service businesses optimise bookings, retention, and growth.

By Jed Nykolle Harme • 5 min read • Thu, 22nd May 2025
Extreme Networks launches unified platform powered by AI agents
Firewalls

Extreme Networks launches unified platform powered by AI agents

Extreme Networks unveils Extreme Platform ONE, a unified AI-powered networking platform promising up to 90% workload reduction and streamlined operations.

By Melania Watson • 4 min read • Wed, 21st May 2025
Are you ready for the conversational commerce revolution?
Marketing Technologies

Are you ready for the conversational commerce revolution?

Conversational commerce is revolutionising shopping and brand experiences, with AI assistants accelerating purchases by 30% and reshaping creative roles.

By Sangeeta Mudnal • 3 min read • Tue, 20th May 2025
USD $6 million raised by Adopt AI to launch agent-driven platform
Robotic Process Automation

USD $6 million raised by Adopt AI to launch agent-driven platform

Adopt AI has raised USD $6 million in seed funding to launch its platform, enabling apps to offer intelligent agent features through natural language interactions.

By Melania Watson • 4 min read • Mon, 19th May 2025

Stories from Other Regions

Conversational AI stories

ICS.AI names Tim Irons as Chief Financial Officer to drive growth
IT Automation

ICS.AI names Tim Irons as Chief Financial Officer to drive growth

ICS.AI appoints Tim Irons as CFO to steer financial strategy and support growth of its AI solutions for UK public sector clients.

By Jed Nykolle Harme • 3 min read • Wed, 25th Jun 2025
Exclusive: UiPath's Feiran Hao explains why humans still have the final say in agentic AI
Digital Transformation

Exclusive: UiPath's Feiran Hao explains why humans still have the final say in agentic AI

UiPath's Feiran Hao reveals why businesses let AI recommend but reserve final decisions for humans, as agentic AI tools still evolve in automation.

By Melania Watson • 5 min read • Mon, 23rd Jun 2025
JAGGAER names first Chief Digital & AI Officer to boost platform
Unified Communications

JAGGAER names first Chief Digital & AI Officer to boost platform

JAGGAER has appointed Gopinath Polavarapu as its first Chief Digital and AI Officer to embed advanced AI into its One Platform, boosting automation and collaboration.

By Melvin Hipolito • 3 min read • Wed, 4th Jun 2025
Aryza acquires Webio to boost AI SaaS financial services
Software-as-a-Service

Aryza acquires Webio to boost AI SaaS financial services

Aryza has acquired conversational AI firm Webio to enhance its AI-driven SaaS financial services, targeting improved customer engagement and collections.

By Kaleah Salmon • 3 min read • Thu, 29th May 2025