Conversational AI Stories - Page 18

Asian Stories

Conversational AI stories

Google Cloud expands Gemini AI & data residency in Singapore

Google Cloud expands its Gemini AI models and data residency services in Singapore, boosting AI capabilities for public and private sector organisations.

By Melvin Hipolito • 6 min read • Fri, 29th Aug 2025

Digital Transformation

FairPrice & Google Cloud launch new AI assistants for retail

FairPrice teams up with Google Cloud to launch AI-powered shopping assistants, enhancing customer experience and staff efficiency in its stores across Southeast Asia.

By Melvin Hipolito • 5 min read • Thu, 28th Aug 2025

Global Stories

Conversational AI stories

Robotic Process Automation

SolarWinds unveils AI Agent to boost IT resilience & automation

SolarWinds launches AI Agent to boost IT resilience, automating incident response and simplifying operations for more proactive innovation in complex systems.

By Jed Nykolle Harme • 4 min read • Fri, 10th Oct 2025

Unified Communications

Plaud unveils omnichannel AI platform to automate notetaking

Plaud launches an omnichannel AI platform providing APIs and SDKs to automate and analyse notetaking across in-person and online business conversations.

By Catherine Knowles • 3 min read • Thu, 9th Oct 2025

Data Analytics

SuiteWorld 2025 Day 1 & 2 - NetSuite Next sets a new pace for AI in business

Oracle NetSuite unveils NetSuite Next at SuiteWorld 2025, embedding AI into its ERP suite for smarter, autonomous business workflows worldwide.

By Annexa • 6 min read • Wed, 8th Oct 2025

Data Analytics

Oracle NetSuite unveils AI-driven platform with new SaaS metrics

Oracle NetSuite launches NetSuite Next, an AI-driven ERP platform with new SaaS Subscription Metrics to boost insights and automation for businesses.

By Melania Watson • 4 min read • Wed, 8th Oct 2025

Large Language Models

SambaNova debuts Hume AI voice models for emotional speech AI

SambaNova launches Hume AI voice models on SambaCloud, offering enterprises real-time, multilingual, emotionally responsive speech AI in 11 languages by June 2024.

By Catherine Knowles • 3 min read • Thu, 2nd Oct 2025

Customer Relationship Management

ServiceNow unveils AI Experience to unify workflows & boost productivity

ServiceNow launches AI Experience, a unified conversational AI platform integrating workflows to enhance productivity across enterprises with secure, multimodal tools.

By Melania Watson • 5 min read • Wed, 1st Oct 2025

Unified Communications

NiCE partners with JJ Spaun to highlight AI focus in golf world

NiCE partners with U.S. Open champion JJ Spaun as brand ambassador, highlighting its AI-driven focus in golf and customer experience innovation.

By Jed Nykolle Harme • 4 min read • Wed, 24th Sep 2025

Smart Home

Samsung & Microsoft bring Copilot AI to 2025 TV & monitor range

Samsung integrates Microsoft Copilot AI into its 2025 TVs and Smart Monitors, enhancing user interaction with voice and personalised features on the big screen.

By Melvin Hipolito • 3 min read • Wed, 17th Sep 2025

Generative AI

Global spending on GenAI smartphones to hit USD $298.2 billion

Global spending on generative AI smartphones is expected to reach USD $298.2 billion by 2025, making up 20% of total AI end-user expenditures.

By Melvin Hipolito • 3 min read • Wed, 10th Sep 2025

Unified Communications

NiCE completes Cognigy deal to boost global AI customer experience

NiCE has acquired Cognigy, merging their AI to enhance global customer experience platforms with advanced conversational and agentic AI technology.

By Melvin Hipolito • 3 min read • Tue, 9th Sep 2025

Generative AI

Kore.ai named leader in Gartner Magic Quadrant for AI platforms

Kore.ai has been named a Leader in Gartner's 2025 Magic Quadrant for Conversational AI Platforms, praised for its adaptability and AI innovation.

By Melvin Hipolito • 3 min read • Mon, 8th Sep 2025

Unified Communications

HPE unveils agentic AI upgrades to Juniper for self-driving IT

HPE enhances its Juniper Networking portfolio with agentic AI, boosting autonomous IT operations and AI-driven troubleshooting across wired, wireless, and data centre networks.

By Melvin Hipolito • 4 min read • Wed, 27th Aug 2025

Digital Transformation

Webjet partners with AWS & Microsoft to drive AI travel solutions

Webjet has teamed up with AWS and Microsoft to create AI travel solutions, enhancing customer service and personalised trip planning by 2024.

By Jed Nykolle Harme • 4 min read • Wed, 27th Aug 2025

Artificial Intelligence

Workday Q2 revenues rise 13% as AI drives acquisitions, guidance up

Workday's Q2 revenues rose 13% to USD $2.35bn, boosted by AI-driven acquisitions and stronger subscription growth, leading to raised fiscal 2026 guidance.

By Melvin Hipolito • 4 min read • Fri, 22nd Aug 2025