Conversational AI stories
Finance leaders hail AI as core to strategy, yet fewer than half have scaled it beyond pilots amid legacy, skills and leadership hurdles.
Replit's new ChatGPT integration lets users build, preview and refine live apps directly in the chat window, streamlining software creation.
Zoho launches unified spend management and AI-driven billing tools, aiming to give large enterprises tighter control over finances.
APAC enterprises plan big 2026 AI spend, pivoting from chatbots to sovereign RAG and hyperscale platforms to meet strict data rules.
ServiceNow buys AI assistant specialist Moveworks to create a single conversational 'front door' into automated workflows across the enterprise.
LG is marking a decade of its Signature brand at CES 2026 with AI-first 'quiet luxury' fridges, ovens and design-led appliance ranges.
Zoom unveils AI Companion 3.0, adding agentic workflows, a browser hub for work orchestration and standalone access from USD $10 a month.
Adobe embeds Photoshop, Express and Acrobat inside ChatGPT, giving hundreds of millions free, conversational access to its creative tools.
AI is set to reshape eCommerce by 2026, powering discovery, emotional journeys and flexible subscriptions built on cleaner product data.
Conversational AI agents are poised to become lawyers' primary interface to knowledge, automating complex workflows while humans oversee quality.
Shippo has launched MCP, an AI-powered platform that lets commerce-focused agents turn natural language shipping requests into live actions.
Amazon Web Services launches Amazon S3 Vectors with 40x more scale, faster queries, and up to 90% cost savings for vast AI vector data storage.
By 2026, AI will transform customer service with firms mandated to disclose AI use, boost transparency, and balance trust and security in interactions.
Procurement teams face rising risks and data overload; agentic AI, like Agent Bob, offers instant intelligence beyond static dashboards to boost strategic decisions.
Omada has been named a Leader and Emerging Innovator in QKS Group's SPARK Matrix for Identity Governance and Administration, praised for its AI-driven platform.
Cricket Australia revamps its Live App with real-time AI insights, chat-style analysis and scorecards going back to 1886.
SimplyBook.me rolls out AI Voice Booking, letting customers schedule appointments by speaking naturally on websites, WhatsApp and social channels.
Christchurch-built AI platform Caitlyn stars at AWS re:Invent, showcasing secure, explainable enterprise search for sensitive data.
The two firms launch a joint AI search visibility service to help B2B brands shape how LLMs describe and surface them as people switch away from search engines.
AI red teaming blends security tactics with safety goals to prevent exploits in chatbots, defending users from harm beyond classic cyber threats.