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What the people say - Gartner’s November Customers’ Choices

20 Nov 2018

Gartner has released the November 2018 Peer Insights Customers’ Choices, recognising the vendors who are highest rated across various enterprise IT markets.

Here are the full lists of Customers’ Choice distinctions, listed alphabetically and by market.

Backup and recovery

  • Acronis 4.5

  • Cohesity 4.8

  • Commvault 4.4

  • Dell EMC 4.4

  • Rubrik 4.8

  • SEP 4.7

  • Veeam 4.6

“Our north star has always been ensuring the success of our customers,” says Cohesity CMO Lynn Lucas of the accolade.

“We believe this recognition is a testament to the fact that we are successfully executing against our mission.”

Endpoint Security and Protection

  • CrowdStrike 4.8

  • Kaspersky Lab 4.7

  • McAfee 4.4

  • Microsoft 4.2

  • SentinelOne 4.7

  • Symantec 4.5

  • Trend Micro 4.4

“We take great pride in being recognized by our customers on Gartner Peers Insights, and will continue our work to evolve with our customers for where they are headed next,” says McAfee corporate products vice president Raja Patel.

Business Intelligence and Analytics

  • Domo 4.4

  • Google 4.4

  • Microsoft 4.2

  • Qlik 4.2

  • Sisense 4.5

  • Tableau 4.3

“Qlik continues to deliver innovation that meets and exceeds our customer expectations, and it’s gratifying to see that reflected through Gartner Peer Insights,” says Qlik strategic marketing senior vice president James Fisher.

IT Service Support Management

  • Atlassian 4.3

  • Freshworks 4.5

  • Samanage 4.5

  • ServiceNow 4.1

  • Symphony Summit 4.7

  • TOPdesk 4.7

  • Zendesk 4.3

“We are proud to be honoured by customers as a 2018 Gartner Peer Insights Customers’ Choice for IT Service Management Tools and positioned as a Leader by Gartner analysts in the Magic Quadrant for IT Service Management Tools for five consecutive years,” says a post on the ServiceNow website.

Strategic Sourcing Application Suites

  • Jaggaer 4.2

  • Scout RFP 4.8

"We couldn't be more proud… Scout is a customer-obsessed company, and to us, gaining this recognition from our customers is a real testament to Scout's efforts" says Scout president and co-founder Stan Garber.

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