OutSystems gains new certifications for cloud security compliance

Low-code application development platform provider OutSystems has announced that it has achieved two new cloud security certifications – ISO 27017 and ISO 27018.

As organisations develop, run and share a higher percentage of their applications on the cloud, stakeholders across the business are trusting platform providers to ensure their cloud-based environments are secure.

These certifications demonstrate the level of commitment OutSystems has to ensuring the privacy and protection of its customers' data in the cloud.

"Customers deserve to know that the data and information they entrust us with is being protected using the most stringent controls in the industry," says OutSystems chief security officer Jose Casinha.

"We've built 200 points of security into our platform and taken steps to validate our cloud security practices through the most rigorous certification processes.

The company's SOC 2 Level II certification combined with the achievement of ISO 27001 and ISO 22301 certifications establishes OutSystems as meeting the five Trust Services Principles –providing Security, Availability, Processing Integrity, Confidentiality, and Privacy.

ISO 27017 and ISO 27018 builds on the principles of the ISO 27001 standard, which provides a checklist of controls for a company's establishment, operation and maintenance of an information security management system.

ISO 27017 focuses on the protection of the information in cloud services.

It extends to cloud computing providers controls in earlier compliance standards that governed information management and sharing by IT vendors.

Complimenting this, ISO 27018 outlines requirements for the protection and privacy of user data in the cloud.

It provides a code of practice for protecting personally identifiable information (PII) in the cloud, which was adopted by the International Organisation for Standardisation (ISO).

Earlier this year, Outsystems announced that it has added new artificial intelligence and machine learning capabilities to its low-code development platform.

Gartner predicts, "By 2020, customers will manage 85% of their relationship with the enterprise without interacting with a human."

Across APAC, organisations are expecting greater integration between AI and customer experience (CX), given the capabilities of AI in enhancing customer touchpoints through data.

With OutSystems new AI capabilities, developers can build new channels of engagement into their own apps, connecting customers and users with the help and information they need anywhere at any time.

These capabilities will enable organisations to create and enable voice-capable functionality for virtual assistants such as Google, Siri, and Alexa and chatbots that support Facebook Messenger, Cortana, Skype, and more.

No data science experience or specialised in-house skills are required.