The Ultimate Guide to Unified Communications
2023 edition
Overview
Also known as UC.
Where once the telephone reigned supreme, modern communication now encompasses email, txt, webchat, video conferencing and more. Unified Communications brings all these modes together and helps people identify and use the mode most appropriate for the specific interaction. Collaboration goes beyond ‘one to one’ communication and empowers group work, even when members are remote, and further incorporates file sharing technologies so people can work together on the same documents or files, without being in the same room.
Analyst reports

FMI on UC & Remote Working
UCaaS market to reach US$85.7 billion by 2031, driven b...
Fri, 27th Jan 2023

Gartner on UC & Cloud Services
RingCentral #1 across all use cases in 2021 Gartner rep...
Fri, 9th Sep 2022

IDC on UC & Collaboration
Collaboration app market revenue grows 28.4% year-over-...
Wed, 17th Aug 2022

Infovista on UC & Testing
Infovista enters strategic partnership for 5G offerings
Mon, 25th Jul 2022
Expert columns

By Megan Harrison of Voyager
Make VoIP business calling even better with affordable ...
Mon, 17th Oct 2022

By Craig Goldblatt of Globalization Partners
Putting employee wellbeing at the very core of every co...
Fri, 29th Jul 2022

By Brad Rosairo of BitTitan
Federated databases and how they can enhance collaborat...
Thu, 28th Jul 2022

By Frank Baldrighi of Getac
What 5G means for first responders
Fri, 22nd Jul 2022

By Jarrod Kinchington of Infor
Economic recovery for industrial manufacturers through ...
Thu, 14th Jul 2022
More expert columns

By Brad Rosairo of BitTitan
How using federated databases can enhance collaboration
Wed, 13th Jul 2022

By Robert van der Gulik of TOPdesk
Enterprise service management: the importance of a one-...
Wed, 6th Jul 2022

By Chris Smith of M-Files
Why the success of client collaboration projects depend...
Tue, 14th Jun 2022

By Sean Byrne of Logitech
How technology can level the playing field in the hybri...
Tue, 14th Jun 2022
Top players
Recent news

About Microsoft
Orro strengthens telco offering with acquisition of Qte...
Last month

About Business Intelligence
Dubber and Virgin Media O2 expand unified comms partner...
Fri, 3rd Mar 2023

About Video conferencing
Boom Collaboration to Enter UK Video Conferencing Marke...
Thu, 16th Feb 2023

About Honeywell
Honeywell and Link Alliance join forces to improve Auck...
Thu, 16th Feb 2023

About Data
CCS accepts Abzorb in its mobile voice and data framewo...
Tue, 7th Feb 2023
More news

About Government
Gamma awarded place on CCS, brings power of 5G to publi...
Thu, 19th Jan 2023

About Resellers
ALE Australia signs distribution partnership with Auroz
Wed, 21st Dec 2022

About Video conferencing
Zoom is a UcaaS leader, notes 2022 Gartner Magic Quadra...
Tue, 6th Dec 2022

About Android
Ricoh announces Interactive Whiteboard rollout in Austr...
Fri, 18th Nov 2022

About Microsoft
Poly and Microsoft help the Plenary Council of Australi...
Wed, 16th Nov 2022
Even more news

About Cloud telephony
Callroute and Coolwave team up to deliver global SIP so...
Wed, 12th Oct 2022

About Microsoft
Vectra Protect team finds Microsoft Teams vulnerability
Fri, 23rd Sep 2022

About The Channel
Exclusive: Zoom shares insight into growing channel pre...
Thu, 15th Sep 2022

About Hybrid
Zoom expands its platform by adding Zoom Team Chat feat...
Wed, 14th Sep 2022

About Microsoft
Businesses facing cost crisis for collaboration tools -...
Wed, 7th Sep 2022
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