The Ultimate Guide to Unified Communications
2025 edition
Overview
Also known as UC.
Where once the telephone reigned supreme, modern communication now encompasses email, txt, webchat, video conferencing and more. Unified Communications brings all these modes together and helps people identify and use the mode most appropriate for the specific interaction. Collaboration goes beyond ‘one to one’ communication and empowers group work, even when members are remote, and further incorporates file sharing technologies so people can work together on the same documents or files, without being in the same room.
Analyst reports

Gartner on UC & SaaS
Tray.ai launches ITSM Agent to automate IT support task...
4 days ago

Gartner on UC & Hybrid Cloud
ANZ firms ramp up AI agent adoption to stay competitive...
Last week

Gartner on UC & Digital Transformation
Genesys Cloud AI drives a rise in annual revenue in 202...
Last month

Gartner on UC & IoT
Vodafone celebrates connecting 200 millionth IoT device
Last month

IDC MarketScape on UC & CX
NICE named leader in IDC's 2024 conversational AI repor...
Thu, 20th Mar 2025
Featured news

About Robotics
Exclusive: CommScope’s Russell Julius dives into GigaRe...
3 days ago

About EduTech
Google Cloud Canada grows with focus on AI and sovereig...
Last month

About Telecommunications
NEC Malaysia wins Cisco Service Provider Partner award
Last month

About Collaboration
Exclusive: GBG's Carol Chris on innovation, fraud preve...
Fri, 14th Mar 2025
Expert columns

By Staff Writer
Yealink launches MeetingBoard Pro to elevate meeting eq...
3 days ago

By Steve Flavell of LoopUp
How the desire for truly unified communications is tran...
Fri, 21st Mar 2025

By Leah Rose of AltTab
IWD2025: Breaking Stereotypes
Sat, 8th Mar 2025

By HoayPing Lam of Superloop
Technology feeds curiosity – and it needs inquisitive w...
Sat, 8th Mar 2025

By Rebecca Dobson of MS3 Networks
Signals of change: improving gender diversity in teleco...
Sat, 8th Mar 2025
Interviews

Discussing Robotics
Exclusive: CommScope’s Russell Julius dives into GigaRe...
3 days ago

Discussing EduTech
Google Cloud Canada grows with focus on AI and sovereig...
Last month

Discussing Telecommunications
NEC Malaysia wins Cisco Service Provider Partner award
Last month

Discussing Collaboration
Exclusive: GBG's Carol Chris on innovation, fraud preve...
Fri, 14th Mar 2025

Discussing Collaboration
Titan of Tech - Curtis Raams of Prvidr
Thu, 19th Dec 2024
More expert columns

By Alastair Waite of CommScope
Artificial Intelligence is driving an infrastructure re...
Mon, 17th Feb 2025

By Greg Tilton of CSG
Specialized cloud infrastructure is a CSP’s best friend
Tue, 14th Jan 2025

By Felipe Rubim of CI&T
2025 AI non-negotiables: must-have strategies to stay a...
Wed, 8th Jan 2025

By Guy Danskine of Equinix
Emerging tech trends in Australia: What to expect in 20...
Thu, 12th Dec 2024

By Jason MacBride of Neat Australia and New Zealand
Transforming the classroom with collaboration technolog...
Tue, 19th Nov 2024

By Vincent Parry of Alcatel-Lucent Enterprise
Enhancing safety & efficiency for Australian utility wo...
Tue, 22nd Oct 2024
Recent news

About Smartphones
Semiconductor materials market set to reach USD $119.8 ...
Yesterday

About Firewalls
AI-powered cyberattacks surge as criminals exploit new ...
2 days ago

About Telecommunications
Symbio unveils advanced API stack for seamless number m...
2 days ago

About Video conferencing
Logitech enhances ACCIONA collaboration with new video ...
3 days ago

About IT Industry
Australia leads in high-impact cyber incidents, study f...
3 days ago
More news

About Firewalls
Cloudflare warns of 358% surge in global DDoS attacks i...
3 days ago

About IT services
Superloop Partner Program aims to boost IT channel enga...
4 days ago

About Contact Centre
GoTo Connect AI Receptionist helps firms cut costs & gr...
4 days ago

About Telecommunications
Endava partners with OpenAI to drive enterprise growth
4 days ago

About Data Protection
X-PHY unveils real-time on-device deepfake detection to...
4 days ago
Even more news

About Software-as-a-Service
Klearcom launches Verify+ for enhanced global IVR testi...
4 days ago

About Telecommunications
Ethernity integrates remote OLT with VOLTHA
4 days ago

About Telecommunications
WaveMaker unveils app studio for influencer-branded MVN...
4 days ago

About Firewalls
Rakuten Mobile, Cloudflare team up on SME security
Last week

About Hybrid Cloud
Ferrovial boosts efficiency & safety with DXC AI Workbe...
Last week
Job moves

Move at 2degrees
Gallagher Security appoints new Business Manager in NZ
Thu, 27th Mar 2025

Move at Australia Post
Directed Technologies expands leadership for global gro...
Tue, 4th Mar 2025

Move at Snom Technology
Snom Technology strengthens team with key appointments
Fri, 28th Feb 2025

Move at PwC
Twilio appoints Webster to strengthen ANZ growth strate...
Tue, 25th Feb 2025

Move at Access4
Matt Milne appointed Access4's Chief Revenue Officer
Mon, 24th Feb 2025
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