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Zendesk launches messaging solution with advanced capabilities
The new package brings together Zendesk’s service capabilities including messaging, into a complete offering designed to bring simplicity to the enterprise software space.
Users pay with personal data - Kaspersky on WhatsApp move to share data with Facebook
"Nothing is truly free, and, unfortunately, the current business model for free services means that, essentially, we pay with our data."
Zendesk, WhatsApp enter partnership to expand customer service offerings
“Businesses today need to meet their customers where they want to be met - and that’s increasingly through messaging."
Facebook launches 'Portal', a new range of video calling devices
book is taking a leap beyond all things social networking – and into smart video calling devices as it tries to take WhatsApp beyond the smartphone.
WhatsApp users warned to change voicemail PINs
Attackers are allegedly gaining access to users’ WhatsApp accounts by using the default voicemail PIN to access voice authentication codes.
Facebook fights fake news ahead of Africa elections
“We also show related articles from fact-checkers for more context and notify users if a story they have shared is rated as false.”
Twilio launches new developer API for WhatsApp platform
“We're excited to provide the most expansive set of messaging experiences to billions of end users. We can't wait to see what developers build."
Why cybercriminals are corrupting popular social media platforms
Fraudsters are targeting legitimate social media platforms to create a new type of fraud market – one that has a global reach.
Singapore WhatsApp users urged to watch out for phishing scams
Victims who give the scammers access to the verification codes would then be locked out of their own account and lose access.
Queensland Premier bans Ministerial use of private email & messaging apps
The Queensland Government has forbidden its ministers from using their own private email and messaging accounts for ministerial business.
NHS staff breaking data security policies every day with WhatsApp
The 'unsustainable' issue of NHS staff using consumer instant messaging services is actually much bigger than has been previously reported.
Behind the WhatsApp ‘backdoor’ allegations: An expert's opinion
Apple’s iMessage made the same tradeoff between ease of use and security, but nobody has accused Apple of backdooring, says ESET.
Beware! New WhatsApp scam offering “free internet without Wi-Fi”
WhatsApp keeps on increasing, with deceptive campaigns coming up with with novel ways of luring in victims. Today we will show you a new example.
New WhatsApp scam offering free internet without Wi-Fi
Unfortunately, victims will only see offers, but no trace of free internet.
WhatsApp shares data with Facebook ahead of monetisation
More than two years after its acquisition by Facebook, WhatsApp has seemingly succumbed to the inevitable pressure from its parent company.
Kiwi teachers off to Singapore to bridge online classroom connections
A select group of New Zealand teachers are off to Singapore to learn, study and bring students' cultural connections online.
Social media platforms causing VoIP revival
In the age of hyper connectivity, VoIP is enjoying a very mainstream renaissance across business and consumer usage.
WhatsApp for iOS updated
The new version 2.12.5 includes the ability for users to include videos in chat backups.
WhatsApp brings slew of new features to Android
WhatsApp has added new features to the instant messaging application for Android users.
Mobile and online messaging traffic skyrockets
Mobile and online messaging traffic will reach 160 trillion per annum by 2019. This is up from 94.2 trillion this year and equals 438bn daily.
Meet SkipRoaming: "Like WhatsApp on steroids"
“It's a combination of the best features of WhatsApp, Skype, Viber, and Facebook Messenger all put together in one app and on steroids."
WhatsApp: Not so free after all?
WhatsApp is quick to say its calling feature is free, even between countries, but only when a user has an unlimited Wi-Fi hotspot...
Facebook: 10% of VoIP market - and aiming much higher
Facebook is claiming 10% of the mobile VoIP market via Messenger, as it looks to ramp up that figure with its WhatsApp voice offerings.
WhatsApp finally shares VoIP love with iOS users
iOS users can today jump on the WhatsApp bandwagon with the popular app finally announcing the voice calling capability is now available on iOS.