SecurityBrief Asia - Technology news for CISOs & cybersecurity decision-makers

Whatsapp stories

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New tools for Zoho Desk revealed for global market
Last month
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crm
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cx
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whatsapp
These developments have been put in place to help customer service agents to improve engagement and deliver better customer experiences.
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30 years of texting: from ‘Merry Christmas’ to hybrid experiences in-store and online
Last month
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omnichannel
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whatsapp
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sms
Shopping habits have changed since the beginning of the pandemic; the biggest trend of all is the rise of hybrid shopping.
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Norton reveals info and advice on the latest WhatsApp breach
Last month
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phishing
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whatsapp
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norton
New reports have indicated a WhatsApp personal data breach may have affected up to 1.8 million Kiwis.
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FedEx Express announces WhatsApp integration in AMEA region
Thu, 27th Oct 2022
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whatsapp
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transport
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ecommerce
FedEx Express, a subsidiary of FedEx Corp., is enhancing its services with delivery notifications and personalised options now available on WhatsApp.
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WhatsApp and QR codes the next scam threat - report
Thu, 26th May 2022
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phishing
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cybersecurity
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email security
KnowBe4 has warned it expects to see an increase in QR Codes and the WhatsApp chat platform being used for phishing and other scams. 
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ServiceNow and Twilio introduce new messaging service
Fri, 22nd Oct 2021
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whatsapp
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sms
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servicenow
ServiceNow has announced the ServiceNow Messaging Service to help organisations drive better service experiences from issue to resolution.
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User error causes six hour outage on Facebook, Instagram and Whatsapp
Wed, 6th Oct 2021
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facebook
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instagram
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whatsapp
Following a six-hour outage on Facebook, Instagram, and WhatsApp, bringing millions of digital lives to a halt, criticism of the company has been widespread. 
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WhatsApp security vulnerability could have exploited two billions users
Mon, 6th Sep 2021
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cybersecurity
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whatsapp
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check point software
The vulnerability was rooted in WhatsApp’s image filter function.
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Kaspersky uncovers malicious version of Whatsapp mod
Thu, 26th Aug 2021
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cybersecurity
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application security
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kaspersky
"We’ve seen how cybercriminals are spreading malicious files through the ad blocks in such apps, and it’s putting the users at risk."
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Encrypted chat apps doubling as illegal marketplaces
Mon, 17th May 2021
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ddos
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whatsapp
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cybercriminals
Encrypted chat apps are doubling as illegal marketplaces as criminals utilise them to sell illegal goods without fear of content moderation.
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New wormable Android malware discovered through auto-replies in WhatsApp
Fri, 9th Apr 2021
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malware
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whatsapp
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check point software
Check Point Research has discovered new malware on Google’s Play Store that could spread through WhatsApp messages. 
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Zendesk launches messaging solution with advanced capabilities
Tue, 2nd Feb 2021
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crm
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cx
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martech
The new package brings together Zendesk’s service capabilities including messaging, into a complete offering designed to bring simplicity to the enterprise software space.
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Users pay with personal data - Kaspersky on WhatsApp move to share data with Facebook
Tue, 19th Jan 2021
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big data
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bi
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data analytics
"Nothing is truly free, and, unfortunately, the current business model for free services means that, essentially, we pay with our data."
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Zendesk, WhatsApp enter partnership to expand customer service offerings
Thu, 12th Nov 2020
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crm
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martech
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whatsapp
“Businesses today need to meet their customers where they want to be met - and that’s increasingly through messaging."
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Facebook launches 'Portal', a new range of video calling devices
Thu, 19th Sep 2019
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uc
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facebook
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whatsapp
book is taking a leap beyond all things social networking – and into smart video calling devices as it tries to take WhatsApp beyond the smartphone.
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WhatsApp users warned to change voicemail PINs
Mon, 18th Feb 2019
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endpoint protection
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whatsapp
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mfa
Attackers are allegedly gaining access to users’ WhatsApp accounts by using the default voicemail PIN to access voice authentication codes.
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Facebook fights fake news ahead of Africa elections
Thu, 14th Feb 2019
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facebook
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elections
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whatsapp
“We also show related articles from fact-checkers for more context and notify users if a story they have shared is rated as false.”
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Twilio launches new developer API for WhatsApp platform
Thu, 2nd Aug 2018
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crm
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cx
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martech
“We're excited to provide the most expansive set of messaging experiences to billions of end users. We can't wait to see what developers build."
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Why cybercriminals are corrupting popular social media platforms
Sun, 6th May 2018
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cybersecurity
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social media
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instagram
Fraudsters are targeting legitimate social media platforms to create a new type of fraud market – one that has a global reach.
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Singapore WhatsApp users urged to watch out for phishing scams
Fri, 20th Apr 2018
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malware
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phishing
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cybersecurity
Victims who give the scammers access to the verification codes would then be locked out of their own account and lose access.
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Queensland Premier bans Ministerial use of private email & messaging apps
Wed, 21st Mar 2018
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facebook
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whatsapp
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corruption
The Queensland Government has forbidden its ministers from using their own private email and messaging accounts for ministerial business.
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NHS staff breaking data security policies every day with WhatsApp
Wed, 14th Mar 2018
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cybersecurity
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slack
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whatsapp
The 'unsustainable' issue of NHS staff using consumer instant messaging services is actually much bigger than has been previously reported.
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Behind the WhatsApp ‘backdoor’ allegations: An expert's opinion
Wed, 18th Jan 2017
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malware
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whatsapp
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security hole
Apple’s iMessage made the same tradeoff between ease of use and security, but nobody has accused Apple of backdooring, says ESET.
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Beware! New WhatsApp scam offering “free internet without Wi-Fi”
Mon, 16th Jan 2017
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cybersecurity
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wireless networks
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whatsapp
WhatsApp keeps on increasing, with deceptive campaigns coming up with with novel ways of luring in victims. Today we will show you a new example.
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