Vonage adds Salesforce Shield Security in its contact centre
The solution adds additional business compliance and security features, optimizing customer engagement from a single platform.
Vonage named APAC CPaaS Company of the Year for fourth time
Frost & Sullivan has named Vonage Asia Pacific Communications Platform as a Service (CPaaS) Company of the Year for a record-breaking fourth consecutive year.
COVID-19 era sees consumers calling for dynamic digital experiences
Half of consumers have increased digital engagement with businesses since the start of the pandemic, with preference for video chat climbing 300%, according to new research from Vonage.