Twilio stories - Page 2
Endowus teams with Twilio to enhance platform security
Wed, 12th Mar 2025
#
cybersecurity
#
sms
#
fraud
Endowus has teamed up with Twilio to enhance security on its digital wealth platform, addressing a surge in fraud cases with advanced verification measures.
Unlocking the power of speech to humanise AI-driven customer experiences
Mon, 10th Feb 2025
#
cx
#
martech
#
personalisation
Recent advancements in conversational AI are transforming customer experiences, as brands embrace AI to foster deeper relationships and enhance engagement.
Twilio recognised as leader in IDC MarketScape for CDP 2024
Fri, 13th Dec 2024
#
cx
#
martech
#
cdp
Twilio has been named a leader in the IDC MarketScape for Worldwide Customer Data Platforms for B2C users for 2024-2025, highlighting its innovative solutions.
Datadog enhances AWS & database monitoring features
Tue, 3rd Dec 2024
#
data analytics
#
siem
#
hyperscale
Datadog has enhanced its monitoring capabilities for Amazon Web Services, now integrating over 100 services and introducing new tools for AI/ML and databases.
Tempest secures USD $3.2m to revolutionise developer tools
Tue, 26th Nov 2024
#
software development
#
apple
#
funding
Tempest has emerged from stealth with USD $3.2 million in funding to tackle platform engineering challenges for technology businesses.
Twilio integrates OpenAI's Realtime API for AI voice tech
Fri, 4th Oct 2024
#
cx
#
martech
#
public sector
Twilio integrates OpenAI's Realtime API, allowing over 300,000 clients to enhance voice experiences using the multilingual, multimodal GPT-4o model.
Twilio launches global RCS messaging to boost customer trust
Wed, 11th Sep 2024
#
cx
#
martech
#
apple
Twilio launches global Rich Communication Services, enhancing traditional messaging with branded sender ID, logos, and interactive features without code changes.
Zendesk launches Relay to enhance outbound communication
Thu, 22nd Aug 2024
#
cx
#
martech
#
whatsapp
Zendesk has launched Relay, a new app to boost outbound communication via WhatsApp and SMS, in partnership with Meta.
Zendesk & Meta boost proactive customer communication with Relay
Thu, 22nd Aug 2024
#
cx
#
martech
#
whatsapp
Zendesk has teamed up with Meta to launch Relay, an app in the Zendesk Marketplace that boosts customer engagement via WhatsApp with proactive messages.
New cloud hacktool Xeon Sender exploits APIs for spam SMS
Thu, 22nd Aug 2024
#
api
#
cloud services
#
sentinelone
Researchers at SentinelLabs have unveiled Xeon Sender, a new cloud hack tool exploiting legitimate APIs to launch bulk SMS spam attacks against service providers.
Five steps to enhance your data strategy using AI
Tue, 30th Jul 2024
#
cx
#
martech
#
cdp
Twilio's new report outlines five critical steps for enhancing your data strategy with AI, focusing on personalisation and real-time data activation.
New data breaches spark cybersecurity fears as Twilio confirms attack
Thu, 11th Jul 2024
#
mfa
#
breach prevention
#
data breach
ShinyHunters claimed responsibility for compromising 33 million Twilio users' phone numbers via the Authy 2FA app, sparking major security concerns.
Twilio report underscores AI's vital role in predictive marketing
Wed, 19th Jun 2024
#
uc
#
martech
#
cdp
Twilio's latest State of Personalisation Report reveals a surge in AI-driven predictive personalisation as 89% of leaders view ethical AI use as a business advantage.
Twilio debuts Linked Audiences & Data Graph for Segment CDP
Thu, 6th Jun 2024
#
data analytics
#
cx
#
martech
Twilio introduces Linked Audiences and Segment Data Graph, enhancing Twilio Segment's integration with data warehouses for real-time, actionable customer insights.
SquareX named most promising startup at Cyber Summit 2024
Tue, 21st May 2024
#
cybersecurity
#
microsoft
#
cloud services
SquareX, recognised as the Most Promising Startup for Best Overall Performance at the Cyber Entrepreneurship Summit 2024, unveiled its cutting-edge browser-native security solution at the RSA conference.
Chris Koehler named as Twilio's new Chief Marketing Officer
Tue, 7th May 2024
#
ai
#
twilio
#
market share
Marketing veteran Chris Koehler, joins customer engagement platform Twilio as Chief Marketing Officer, tasked with enhancing global brand visibility and pushing product innovation.
Twilio unveils Unified Profiles & Agent Copilot for customised interactions
Thu, 28th Mar 2024
#
cx
#
martech
#
llms
Twilio introduces Unified Profiles and Agent Copilot to its Flex platform, using Segment's customer data to provide personalised, data-informed customer experiences and bolster employee productivity.
Twilio strengthens leadership with key appointments in cloud communications
Fri, 22nd Mar 2024
#
hyperscale
#
public cloud
#
ai
Twilio enhances leadership team with Thomas Wyatt as President of Segment and Inbal Shani as Chief Product Officer, reflecting data and AI focus.
Smishing scam utilising Amazon Web Services uncovered
Thu, 22nd Feb 2024
#
martech
#
cybersecurity
#
software development
SNS Sender uses Amazon's cloud services for 'smishing' scams, impersonating USPS notifications, according to cybersecurity firm SentinelLabs.
Twilio's data report shows AI & quality data key for success
Wed, 21st Feb 2024
#
data analytics
#
cx
#
martech
Twilio's latest data report highlights the crucial role high-quality data and AI integration play in enterprise growth, spurred by a booming trend of data-centric operations.