ServiceNow stories - Page 6
Teradata links with ServiceNow to boost AI agents & analytics
Thu, 8th May 2025
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data analytics
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ai
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agentic ai
Teradata will integrate its analytics platform with ServiceNow's Workflow Data Fabric, enhancing AI-driven workflows for joint customers by late 2025.
NICE & ServiceNow partner on AI to unify customer service
Thu, 8th May 2025
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crm
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uc
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devops
NICE and ServiceNow partner to launch an AI-powered platform by Q4 2025, uniting customer service and enterprise operations for faster, seamless fulfilment.
Apsen FarmacĂȘutica boosts ERP automation, avoids costly migration
Thu, 8th May 2025
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digital transformation
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rpa
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erp
Brazilian firm Apsen FarmacĂȘutica avoids costly SAP migration by partnering with Rimini Street and ServiceNow to automate workflows on SAP ECC 6 platform.
ServiceNow unveils AI Platform to unify operations
Thu, 8th May 2025
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crm
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digital transformation
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martech
ServiceNow launches a new AI Platform unifying data, intelligence and orchestration to boost enterprise-wide automation and operational efficiency globally.
ServiceNow unveils agentic AI platform built for trust and scale
Wed, 7th May 2025
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crm
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data analytics
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digital transformation
ServiceNow launches AI Control Tower and next-gen CRM, aiming to transform enterprise operations with advanced AI and unified management.
Abnormal AI launches autonomous agents to advance email security
Wed, 30th Apr 2025
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phishing
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advanced persistent threat protection
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email security
Abnormal AI unveils two new autonomous tools, AI Phishing Coach and AI Data Analyst, to boost employee training and email security amid rising cyber threats.
Tray.ai launches ITSM Agent to automate IT support tasks
Mon, 28th Apr 2025
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saas
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uc
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digital transformation
Tray.ai launches an AI-powered ITSM Agent that automates routine IT support, cutting human tickets by 75%, boosting efficiency across major firms.
Ferrovial boosts efficiency & safety with DXC AI Workbench
Thu, 24th Apr 2025
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uc
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hybrid cloud
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digital transformation
DXC Technology has launched its AI Workbench, aiding enterprises like Ferrovial to scale AI with secure, compliant, and customisable solutions across operations.
Deloitte boosts AI offerings with Google Cloud alliance
Thu, 10th Apr 2025
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crm
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uc
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digital transformation
Deloitte has expanded its partnerships with Google Cloud and ServiceNow, unveiling over 100 AI agents aimed at revolutionising client operations across multiple sectors.
Informatica unveils AI-ready cloud data management features
Thu, 3rd Apr 2025
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genai
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ai
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servicenow
Informatica has launched new AI-ready cloud data management features, enhancing enterprise access to intelligent data through its CLAIRE AI engine.
ServiceNow appoints new VP to boost Asia operations
Wed, 2nd Apr 2025
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cx
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martech
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partner programmes
ServiceNow has appointed Melissa Ries as Group Vice President for Asia & Korea and Yen Yen Tan to its Global Advisory Council to boost operations in the region.
Singaporeans spend 40m hours on hold, report reveals
Fri, 28th Mar 2025
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uc
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ai
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government
Singaporeans have spent a staggering 40 million hours on hold for customer service, as revealed by a ServiceNow report highlighting ongoing service challenges.
NVIDIA unveils Llama Nemotron AI models for enterprises
Wed, 19th Mar 2025
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data science
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ai
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agentic ai
NVIDIA has unveiled its open Llama Nemotron family of AI models, optimised for advanced decision-making and collaboration, enhancing operational efficiency for enterprises.
LogicMonitor partners with AWS to support VMware migrations
Wed, 19th Mar 2025
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saas
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hyperscale
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it automation
LogicMonitor has partnered with Amazon Web Services to enhance cloud migration for global enterprises, offering a hybrid observability platform that strengthens VMware transitions.
Adobe unveils AI agent tool for personalised experiences
Wed, 19th Mar 2025
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uc
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digital transformation
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hyperscale
Adobe has unveiled the Experience Platform Agent Orchestrator, a new tool aimed at enhancing AI integration for businesses' marketing and customer experiences.
ServiceNow enhances AI platform with new agentic features
Thu, 13th Mar 2025
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data fabric
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rpa
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ai
ServiceNow has launched its Yokohama platform, introducing AI-driven enhancements to boost automation and observability, promising increased efficiency for enterprises.
iManage reports 42% revenue growth & 305 new clients
Wed, 12th Mar 2025
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document management
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ecm
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martech
iManage reports a stellar 42% growth in annual recurring revenue and adds 305 new clients, bolstered by innovations and cloud expansion in 2024.
New Relic unveils AI innovations to boost business agility
Wed, 26th Feb 2025
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data analytics
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multi-cloud
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digital entertainment
New Relic has unveiled innovative AI enhancements to its Intelligent Observability offerings, aiming to elevate business and IT operations for enterprises worldwide.
Exclusive: Tanium's Matt Quinn on automating endpoint management
Wed, 29th Jan 2025
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data analytics
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digital transformation
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cx
Matt Quinn, Chief Technology Officer at Tanium, champions the transformative potential of autonomous endpoint management, promising efficiency and cost savings for IT teams.
Varonis expands data security to cover ServiceNow
Fri, 13th Dec 2024
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saas
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data protection
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hybrid cloud
Varonis Systems has expanded its data security offerings to include ServiceNow, enhancing protection against cyber threats for critical business data.