Salesforce stories - Page 8
LogMeIn announces marketplace and new integrations
Tue, 21st Jan 2020
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big data
LogMeIn unveils GoTo Marketplace, enhancing UCC tools with key integrations like Salesforce & Clio.
Qualtrics appoints new Australia and New Zealand exec
Mon, 25th Nov 2019
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big data
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martech
Qualtrics appoints Brigid Archibald as Australia and New Zealand country manager to help deliver superior customer experiences.
Millions wasted on poor knowledge management solutions
Mon, 14th Oct 2019
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big data
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contact centre
A survey by Ecosystm has revealed that businesses are spending over US$600,000 on average on solutions that are adding little to no value.
Augusta launches digital transformation project with IBM and Salesforce
Tue, 2nd Jul 2019
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big data
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digital transformation
Kiwi company Augusta Funds Management has chosen IBM and Salesforce to further advance business operations and upgrade its investor experience.
Amadeus announces travel application on Salesforce AppExchange
Tue, 25th Jun 2019
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Amadeus & Salesforce launch app to personalise airline customer experience.
Gartner: CRM makes up 1/4 of global enterprise software spend
Wed, 19th Jun 2019
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crm
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Worldwide enterprise application software revenue totalled more than $193.6 billion in 2018, a 12.5% increase from 2017 revenue of $172.1 billion.
Salesforce continues to stumble after critical outage
Mon, 20th May 2019
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crm
Salesforce hit by major outage as bug exposes customer data, apologies issued.
Salesforce accused of sex trafficking in lawsuit by 50 women
Thu, 28th Mar 2019
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cloud services
The 50 ‘Jane Does’ allege that Salesforce built customised services for the web forum Backpage while publicly boasting about fighting sex trafficking.
Addressing legacy gridlock key to maximising AI
Tue, 25th Dec 2018
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We all know that the value of data analytics is huge, but only if you can get to it - overcoming the barriers that legacy systems present.
Voice and digital assistants the next enterprise step for AI
Mon, 24th Dec 2018
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contact centre
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AI's enterprise leap: yesterday's future is today's norm in customer relations management evolution.
AWS tops all four global markets, APAC a unique case
Wed, 21st Nov 2018
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microsoft
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cloud services
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AWS still dominates as global cloud leader, claims new Synergy report.
Five secrets – Workday’s 2019 winning formulas
Tue, 20th Nov 2018
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cloud services
Workday's 2018 surge endures as 2019 brings new customer potentials, an open platform, AI integration, savvy advice, and unique deployment options.
Human rights groups call for speakers to boycott Salesforce conference
Wed, 12th Sep 2018
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A number of human rights groups are rallying for a number of major speakers to pull out of Salesforce’s upcoming Dreamforce conference.
Cognizant to expand cloud consulting portfolio in Australia
Mon, 27th Aug 2018
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cloud services
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saas
Cognizant announced it has agreed to acquire SaaSfocus, a privately-held consulting firm specialising in digital transformation.
Big data and AI: How cutting-edge technology can change the healthcare industry
Fri, 24th Aug 2018
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microsoft
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Google, Amazon, IBM, Microsoft and Oracle joined forces, pledging to speed up the progress of health data standards and interoperability.
'Fascinating' vendor cloud battle ongoing in healthy SaaS market
Wed, 22nd Aug 2018
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saas
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cloud services
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microsoft
It hasn’t been around for long, but Synergy Research Group says the enterprise software-as-a-service (SaaS) can now be considered mature.
New IT training initiative targeting 1m people launched by World Economic Forum
Thu, 25th Jan 2018
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The Initiative has the goal of sorting the global skills gap and addressing job displacement arising from automation - with a number of big partners.
AWS remains 'in a league of its own' as cloud market booms 40%
Mon, 6th Nov 2017
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cloud services
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Amazon remains ‘in a league of its own’ as a cloud provider, despite the rapid growth of key competitors Microsoft, Google and Alibaba.
Salesforce CEO on the power of disruption and mindfulness in leaders
Fri, 20th Oct 2017
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cloud services
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Salesforce CEO Marc Benioff talks about the power of disruption and the value of having a beginner's mind in the technology industry.
Salesforce & AWS team up to drive digital transformation in Australia
Tue, 17th Oct 2017
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cloud services
Salesforce partners with AWS to accelerate digital innovation in Australia, enhancing customer experiences with cloud infrastructure.
Salesforce cloud tech helps banks fix customer loyalty problem
Thu, 5th Oct 2017
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cloud services
Banks face loyalty problem with one-third of customers defecting to competitors, says Salesforce. New cloud service aims to change that.
Bluewolf report shows Aussies slow in AI adoption
Tue, 3rd Oct 2017
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The company says just 33% of Australian business professionals surveyed said they expect to increase their current AI investment.
Cloud set to democratise AI for SMBs – Salesforce Area VP
Mon, 18th Sep 2017
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cloud services
Businesses who take the opportunity to leverage business intelligence from AI will be smarter, faster and more productive.
Sage Australia partners with Morphate and Parvero
Thu, 14th Sep 2017
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accounting systems
Sage Australia expands cloud prowess, collaborating with Salesforce pros Morphate and Parvero to deploy its versatile Sage Live.