SecurityBrief Asia - Technology news for CISOs & cybersecurity decision-makers

Salesforce stories - Page 1

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NZ SMBs boost revenue with early AI adoption
Today
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cx
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ai
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productivity
A new report reveals that 95% of New Zealand's small-to-medium-sized businesses using AI have seen revenue increases, far exceeding global averages.
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TechForce Services partners with Qualitia to boost automation
Today
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digital transformation
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cx
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salesforce
TechForce Services and Qualitia have partnered to enhance test automation, aiming to boost efficiency and quality for businesses globally.
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Cloud contact centre market grows, driven by demand for customer engagement
Last week
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digital transformation
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hyperscale
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cx
The global cloud contact centre market is set to soar to USD $26,846.9 million by 2024, driven by increasing demand for scalable customer engagement solutions.
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Salesforce unveils Agentforce 2.0 with enhanced AI agents
Last week
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cx
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martech
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cdp
Salesforce has launched Agentforce 2.0, an innovative digital labour platform that enhances workforce scaling through custom AI agents and integrations.
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Solace unveils micro-integrations for real-time data flow
Last week
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saas
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endpoint protection
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migration
Solace has unveiled its new PubSub+ Micro-Integrations, enhancing real-time connectivity across various enterprise technologies for improved data integration.
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Crayon appoints Kig Keat Yong as GM of Singapore unit
Last week
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digital transformation
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martech
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cdp
Crayon has appointed Kig Keat Yong as General Manager of its Singapore operations, effective immediately, to lead its growth and customer relations.
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Rob Ferguson named Chief Revenue Officer at Amperity
Last week
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martech
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it automation
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cdp
Amperity has appointed Rob Ferguson as its new Chief Revenue Officer, aiming to enhance market momentum and drive business value through data.
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Varonis expands data security to cover ServiceNow
This month
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saas
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data protection
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hybrid cloud
Varonis Systems has expanded its data security offerings to include ServiceNow, enhancing protection against cyber threats for critical business data.
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impact.com reports record growth & USD $200m revenue in 2024
This month
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martech
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cdp
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cleantech
impact.com has reported strong growth for 2024, adding over 1,000 clients and surpassing USD $200 million in annual recurring revenue amid global challenges.
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Josef secures more funding to enhance legal AI offering
This month
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martech
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cdp
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genai
Josef has secured new funding to enhance its AI-driven tool, Josef Q, capitalising on strong demand from corporate legal teams since its North American launch.
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Alteryx appoints Andy MacMillan as new CEO amid AI push
This month
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martech
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cdp
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ai
Alteryx has appointed Andy MacMillan as its new CEO, bringing over 20 years of tech industry experience to enhance its AI-driven analytics platform.
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AI could be key to restoring consumer trust in Singapore
Last month
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cx
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martech
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cdp
A Salesforce report reveals a significant drop in consumer trust among Singaporeans, with 75% of respondents seeking more consistent interactions and AI solutions.
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Santander appoints dentsu for global SME trade platform
Last month
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martech
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partner programmes
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cdp
Santander has appointed dentsu to enhance its international growth platform for SMEs, targeting 45 markets over the next five years.
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Salesforce event in Auckland highlights AI transformation
Last month
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cx
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martech
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hcm
The Salesforce Agentforce World Tour in Auckland attracted over 1,300 attendees, showcasing the impact of autonomous AI agents on New Zealand businesses.
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Salesforce & Warrix enhance collaboration using Slack
Last month
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digital transformation
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martech
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cdp
Salesforce and Thai sportswear firm Warrix have teamed up to streamline communication and processes using Slack, enhancing collaboration and efficiency.
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Decision Inc. acquires ProQuest to enhance AI & Salesforce
Last month
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digital transformation
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cx
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martech
Decision Inc. has acquired ProQuest Consulting, enhancing its consultancy offerings and boosting its team in Australia to nearly 400 employees.
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Salesforce showcases autonomous AI agents in Auckland event
Last month
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digital transformation
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cx
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martech
At Salesforce's Agentforce World Tour in Auckland, over 1,300 attendees delved into the revolutionary capabilities of autonomous AI agents.
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Kudosity launches RCS beta testing in the Asia Pacific
Last month
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smartphones
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data protection
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cx
Kudosity has launched beta testing for Rich Communication Services in the Asia Pacific, inviting businesses to enhance customer engagement through innovative messaging.
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BlackLine appoints Philippe Omer Decugis for European role
Last month
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martech
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cdp
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sap
BlackLine has appointed Philippe Omer Decugis as Senior Vice President and General Manager for Europe to enhance growth and customer success across the region.
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Amperity appoints Tony Owens as new CEO to drive growth
Last month
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crm
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data analytics
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cx
Amperity has appointed Tony Alika Owens as its new CEO, bringing over 20 years of experience in global sales and enterprise operations.