Salesforce stories

CIBC Innovation Banking has extended a GBP £5 million corporate debt facility to Infinity, bolstering the call tracking firm’s growth and product development efforts.

A new survey reveals overwhelming public support in Singapore for AI agents in government services, with 98% of respondents willing to embrace the technology.

Salesforce's latest report reveals that 94% of small and medium-sized businesses in Singapore are leveraging AI for growth amid rising technology complexities.

SER Group has been named a Leader in the Gartner Magic Quadrant for Document Management, highlighting its excellence in enterprise content management.

CloudSEK has uncovered over 30,000 exposed Postman workspaces leaking sensitive API keys, affecting major firms across healthcare, finance, and sports sectors.

A new report reveals that 95% of New Zealand's small-to-medium-sized businesses using AI have seen revenue increases, far exceeding global averages.

TechForce Services and Qualitia have partnered to enhance test automation, aiming to boost efficiency and quality for businesses globally.

The global cloud contact centre market is set to soar to USD $26,846.9 million by 2024, driven by increasing demand for scalable customer engagement solutions.

Salesforce has launched Agentforce 2.0, an innovative digital labour platform that enhances workforce scaling through custom AI agents and integrations.

Solace has unveiled its new PubSub+ Micro-Integrations, enhancing real-time connectivity across various enterprise technologies for improved data integration.

Crayon has appointed Kig Keat Yong as General Manager of its Singapore operations, effective immediately, to lead its growth and customer relations.

Amperity has appointed Rob Ferguson as its new Chief Revenue Officer, aiming to enhance market momentum and drive business value through data.

Varonis Systems has expanded its data security offerings to include ServiceNow, enhancing protection against cyber threats for critical business data.

impact.com has reported strong growth for 2024, adding over 1,000 clients and surpassing USD $200 million in annual recurring revenue amid global challenges.

Josef has secured new funding to enhance its AI-driven tool, Josef Q, capitalising on strong demand from corporate legal teams since its North American launch.

Alteryx has appointed Andy MacMillan as its new CEO, bringing over 20 years of tech industry experience to enhance its AI-driven analytics platform.

A Salesforce report reveals a significant drop in consumer trust among Singaporeans, with 75% of respondents seeking more consistent interactions and AI solutions.

Santander has appointed dentsu to enhance its international growth platform for SMEs, targeting 45 markets over the next five years.

The Salesforce Agentforce World Tour in Auckland attracted over 1,300 attendees, showcasing the impact of autonomous AI agents on New Zealand businesses.

Salesforce and Thai sportswear firm Warrix have teamed up to streamline communication and processes using Slack, enhancing collaboration and efficiency.