RMM stories

TeamViewer launches next-generation remote access and support solution with one-click sessions, web client and increased security.

SuperOps.ai has announced it has raised US$14m in new funding, allowing the company to break into the Managed Service Providers (MSP) market. 

Datto is encouraging all MSPs to download a free script developed and made available on GitHub for any Remote Monitoring and Management solution. 

Electric monitoring of home workers by companies is rising rapidly with more bosses using software to monitor remote workers.

New Zealand employees are pushing back on monitoring technology when working from home, according to research from Unisys.

“The continued enhancements we are making to Barracuda RMM are part of our ongoing commitment to supporting MSPs in improving their security offerings."

Much of the success of a remote working culture will depend on how companies embrace flexibility to transition into a new operating environment and not revert to how things were pre-2020.

“SuperOps.ai’s platform is tailored to cater to various segments of the MSP market and intends to build a truly unified PSA/RMM solution."

A successful transition can lead to enhanced efficiency, better service, and increased profit, writes ConnectWise SVP of international sales Gregg Lalle.

The new unified remote monitoring and management solution is a major component of Kaseya VSA.

NinjaRMM, a company that is in the process of expanding its presence in Asia Pacific, will roll out new features on its platform this week.

Fleet Complete has partnered with JESI with the intention of bringing greater optimisation to its current systems and more sustainability to the remote worker management model.

EkkoSense has released a line of remote thermal monitoring solutions that are designed to assist data center operators in reducing the impact of COVID-19.

While RMM tools are typically easy to deploy, they’re replaceable too. The challenge for MSPs is that RMM solutions are never like-for-like, so it’s important to bring together the best combination of features.

SD-WAN and security service provider Cybera has released a cloud-based management solution designed to provide deeper insight into remote network operations.

When combined with the ConnectWise API, Datto RMM partners can maintain an integrated, scalable, and secure management platform without self-hosting.

Managed Workplace delivers an RMM platform with security tools and services, such as site security assessments, Office 365 account management, and integrated third-party antivirus.

It can be difficult to accommodate growing customer needs, while maintaining profitability. Professional services automation could be the answer.

The solution is supported by Continuum's NOC and is described by the company as most reliable and cost-effective BDR offering on the market.

Specifically, the partnership will see NinjaRMM integrate Ivanti patch management technology into its RMM platform.

“With this tool we can get to the source of a problem as quickly as possible. We can understand if there is an issue, resolve it and get it running."

Texas company ECi has snapped up Kiwi RMM provider Naverisk in a deal to create ‘a powerhouse option’ for MSPs and IT service providers.

Elementra creates ESET Remote Management Module (RMM) for Kaseya.