RMM stories

TeamViewer unveils new remote access and support solution
Fri, 28th Apr 2023
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mdm
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cx
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connectivity
TeamViewer launches next-generation remote access and support solution with one-click sessions, web client and increased security.

SuperOps.ai raises US$14 million, plans to shake up MSP market
Tue, 1st Feb 2022
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digital transformation
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ai
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psa
SuperOps.ai has announced it has raised US$14m in new funding, allowing the company to break into the Managed Service Providers (MSP) market.

A new tool to help the MSP community combat Log4j
Mon, 27th Dec 2021
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managed services
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cybersecurity
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datto
Datto is encouraging all MSPs to download a free script developed and made available on GitHub for any Remote Monitoring and Management solution.

Remote employee surveillance is dangerous territory
Thu, 11th Nov 2021
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wfh
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surveillance
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remote working
Electric monitoring of home workers by companies is rising rapidly with more bosses using software to monitor remote workers.

New Zealand employees uncomfortable with monitoring technology
Thu, 28th Oct 2021
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contact centre
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unisys
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privacy
New Zealand employees are pushing back on monitoring technology when working from home, according to research from Unisys.

Barracuda brings new security options to MSPs with latest release
Thu, 19th Aug 2021
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managed services
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cybersecurity
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barracuda
“The continued enhancements we are making to Barracuda RMM are part of our ongoing commitment to supporting MSPs in improving their security offerings."

Remote working success will depend on how business embraces flexibility
Wed, 2nd Jun 2021
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dr
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wfh
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business continuity
Much of the success of a remote working culture will depend on how companies embrace flexibility to transition into a new operating environment and not revert to how things were pre-2020.

RMM platform SuperOps.ai takes on legacy MSP software with $3 million funding
Thu, 13th May 2021
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managed services
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professional services automation
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superops.ai
“SuperOps.ai’s platform is tailored to cater to various segments of the MSP market and intends to build a truly unified PSA/RMM solution."

Making security a focal point when building an MSP
Wed, 12th May 2021
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managed services
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connectwise
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professional services automation
A successful transition can lead to enhanced efficiency, better service, and increased profit, writes ConnectWise SVP of international sales Gregg Lalle.

Kaseya announces unified RMM solution
Mon, 18th Jan 2021
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managed services
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it automation
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kaseya
The new unified remote monitoring and management solution is a major component of Kaseya VSA.

NinjaRMM spruces up platform for remote work environments
Wed, 20th May 2020
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wfh
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it automation
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remote working
NinjaRMM, a company that is in the process of expanding its presence in Asia Pacific, will roll out new features on its platform this week.

Fleet Complete improves offering with JESI tech partnership
Wed, 20th May 2020
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monitors
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pro av
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partnerships
Fleet Complete has partnered with JESI with the intention of bringing greater optimisation to its current systems and more sustainability to the remote worker management model.

EkkoSense launches thermal monitoring solutions for data centers
Thu, 16th Apr 2020
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ekkosense
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thermal monitoring
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it architecture
EkkoSense has released a line of remote thermal monitoring solutions that are designed to assist data center operators in reducing the impact of COVID-19.

10 factors MSPs need to consider when deploying an RMM tool
Mon, 10th Jun 2019
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managed services
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datto
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rmm
While RMM tools are typically easy to deploy, they’re replaceable too. The challenge for MSPs is that RMM solutions are never like-for-like, so it’s important to bring together the best combination of features.

Cybera brings remote network operations into clear focus
Mon, 6th May 2019
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big data
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network infrastructure
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bi
SD-WAN and security service provider Cybera has released a cloud-based management solution designed to provide deeper insight into remote network operations.

New API improves Datto RMM integration with ConnectWise
Wed, 27th Mar 2019
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managed services
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datto
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connectwise
When combined with the ConnectWise API, Datto RMM partners can maintain an integrated, scalable, and secure management platform without self-hosting.

Barracuda expands MSP security offerings with RMM acquisition
Fri, 15th Mar 2019
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phishing
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email security
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barracuda
Managed Workplace delivers an RMM platform with security tools and services, such as site security assessments, Office 365 account management, and integrated third-party antivirus.

How to take your MSP game to the next level with services automation
Thu, 26th Jul 2018
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managed services
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crm
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martech
It can be difficult to accommodate growing customer needs, while maintaining profitability. Professional services automation could be the answer.

Continuum brings its backup disaster recovery solution to APAC MSPs
Wed, 21st Mar 2018
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dr
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managed services
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continuum
The solution is supported by Continuum's NOC and is described by the company as most reliable and cost-effective BDR offering on the market.

emt partner offers RMM patch management for MSPs
Mon, 6th Nov 2017
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managed services
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patching
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ivanti
Specifically, the partnership will see NinjaRMM integrate Ivanti patch management technology into its RMM platform.

CodeBlue: How Veeam's free RMM plug-in is benefiting business
Mon, 13th Jul 2015
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virtualisation
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dr
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servers
“With this tool we can get to the source of a problem as quickly as possible. We can understand if there is an issue, resolve it and get it running."

ECi snaps up Naverisk, aims for 'powerhouse option' for MSPs
Fri, 1st May 2015
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naverisk
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eci
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rmm
Texas company ECi has snapped up Kiwi RMM provider Naverisk in a deal to create ‘a powerhouse option’ for MSPs and IT service providers.

ESET now integrated with Kaseya
Tue, 5th Mar 2013
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malware
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it automation
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kaseya
Elementra creates ESET Remote Management Module (RMM) for Kaseya.