Retail Stories - Page 8

Asian Stories

Retail stories

Thailand's real estate growth shifts beyond Bangkok

Investment is spreading into Thailand's industrial and tourism hubs as supply chain shifts and higher ESG standards weaken Bangkok's dominance.

By Sofiah Nichole Salivio • 4 min read • Last month

Global Stories

Retail stories

Multi-factor authentication

Meta's Muse AI agent seen in half of customer traffic

Security teams face a new attribution problem as Meta's Muse AI agent can slip into customer traffic while posing as an ordinary browser.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Network Infrastructure

Extreme previews on-prem AI zones for enterprise networks

Enterprises could keep AI workloads on site and still use cloud models where allowed, as Extreme targets tighter data control and lower latency.

By Joseph Gabriel Lagonsin • 5 min read • Last month

Robotics

Peak names Gary Williams as Chief Operations Officer

The move comes as the privately backed systems integrator looks to strengthen recurring revenue and service delivery across its customer base.

By Sofiah Nichole Salivio • 3 min read • Last month

Data Protection

Dell study says EMEA AI rollout hit by security concerns

Security and compliance worries are slowing AI deployment across EMEA, where 55% of IT leaders say they have already delayed rollouts.

By Sofiah Nichole Salivio • 4 min read • Last month

Customer Experience

Serve First expands into US with new Managing Director

A £9.5 million funding boost has underpinned the Georgia office, as the UK customer experience technology group targets more US multi-site operators.

By Sofiah Nichole Salivio • 3 min read • Last month

Digital Transformation

Zoom launches AI tools to link chats, meetings & work

The new tools are meant to cut time lost piecing together decisions across apps, while Zoom also expects to top USD $5 billion in annual revenue this year.

By Mara Sugue • 4 min read • Last month

Fintech

Guardsquare opens first Asia-Pacific office in Singapore

Its Asia-Pacific revenue has been rising 50% a year as the mobile security group opens a Singapore hub for sales, support and engineering.

By Mara Sugue • 4 min read • Last month

Manufacturing

Tech Mahindra expands Google Cloud AI training push

With customers moving from AI trials to live deployments, the move will train more than 12,500 associates worldwide to build and govern agents.

By Joseph Gabriel Lagonsin • 3 min read • Last month

Generative AI

Bunnings launches AI shopping assistant Buddy in NZ

New Zealand shoppers can now get project advice and product suggestions online as Bunnings rolls out Buddy across its website and app.

By Mara Sugue • 4 min read • Last month

Manufacturing

TCT expands in Australia & New Zealand on SAP demand

Stronger demand for supply chain transformation is prompting the SAP consultancy to scale up delivery capacity and its local workforce across the region.

By Mara Sugue • 3 min read • Last month

Stories from Other Regions

Retail stories

Crypto

Identity Digital bids for 216 new internet suffixes

The filing could open fresh branding options for businesses and creators if ICANN approves the first major expansion of internet suffixes since 2012.

By Mara Sugue • 3 min read • Last month

Fintech

KPay wins Australian licence as merchant push expands

The permit gives KPay a regulatory base to deepen its Australian payments push as it adds point-of-sale tools and financing for SMEs.

By Karen Joy Bacudo • 3 min read • Last month

Digital Transformation

Emotional intelligence key to loyalty as AI spreads

Retailers risk losing loyalty unless they pair faster AI-driven service with empathy, as customers judge brands more on how they feel than speed.

By Sofiah Nichole Salivio • 4 min read • Last month

eCommerce

Classic Football Shirts triples warehouse productivity

Automation has cut packing times from minutes to seconds, helping the retailer cope with surging tournament orders and global demand.

By Sofiah Nichole Salivio • 3 min read • Last month

Customer Relationship Management

Annexa targets new AI opportunities at SuiteWorld 2026

Annexa says mid-market businesses can lift productivity without adding staff by automating routine ERP work and unlocking new sales chances.

By David Shilovsky • 5 min read • Last month

Data Analytics

Shippo expands AI shipping tools before peak holiday rush

Retailers facing the holiday rush could cut shipping costs, as Shippo says most higher-volume merchants have cheaper options and faster delivery choices.

By Sofiah Nichole Salivio • 4 min read • Last month

Customer Experience

UK retailers miss key loyalty drivers, study finds

Shoppers are more likely to stay loyal when orders arrive quickly and returns are easy, but many retailers are backing less valued initiatives instead.

By Mara Sugue • 4 min read • Last month