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Why financial services now leads email deliverability
Phishing

Why financial services now leads email deliverability

Strict compliance has helped banks and insurers outperform retail on inbox placement, as cleaner data now drives better delivery rates.

By Bobby Joseph • 5 min read • Yesterday
Agentic AI traffic surges as bots dominate the web
Data Protection

Agentic AI traffic surges as bots dominate the web

Businesses may need to rethink bot blocks, as Decodo says automated systems now make up 57.4% of web requests and shape product discovery.

By Sean Mitchell • 4 min read • 2 days ago
Most CX leaders see little AI impact, despite spend
Digital Transformation

Most CX leaders see little AI impact, despite spend

Most firms are still increasing AI budgets, even as 57% of CX leaders say the technology has delivered little or no impact on operations.

By Sean Mitchell • 4 min read • 2 days ago
Quiq launches Verified Intelligence for enterprise AI
Software-as-a-Service

Quiq launches Verified Intelligence for enterprise AI

Enterprise buyers are demanding proof that AI agents can be audited, tested and constrained before they go live in customer service.

By Sean Mitchell • 4 min read • 3 days ago
NiCE awards honour AI leaders in customer experience
Digital Transformation

NiCE awards honour AI leaders in customer experience

AI is reshaping contact centres as NiCE's 2026 awards spotlight retailers, banks and telecoms cutting costs and improving service.

By Sofiah Nichole Salivio • 4 min read • 3 days ago
Saicon acquires Pragmatyc to boost AIoT capabilities
Manufacturing

Saicon acquires Pragmatyc to boost AIoT capabilities

The deal gives Saicon more specialist talent as enterprises race to link AI projects with cloud, data and physical operations.

By Sean Mitchell • 3 min read • 3 days ago
David Jones CEO puts supply chain at heart of strategy
Data Analytics

David Jones CEO puts supply chain at heart of strategy

Supply chain failures could squeeze margins further as the retailer's new Chief Executive Officer makes logistics central to its turnaround plan.

By Joseph Gabriel Lagonsin • 4 min read • 4 days ago
AI speeds coding but not enterprise software delivery
DevOps

AI speeds coding but not enterprise software delivery

Enterprises risk slower returns from AI as manual approvals and release bottlenecks keep software lead times stuck at 30 to 45 days.

By Joseph Gabriel Lagonsin • 4 min read • 4 days ago
Paysafe expands Tebex partnership for gaming payments
Gaming

Paysafe expands Tebex partnership for gaming payments

More game studios and server operators will be able to cut checkout friction as Tebex adds Paysafe card processing and alternative payment methods.

By Karen Joy Bacudo • 3 min read • 4 days ago
Google Cloud says firms need AI infrastructure upgrades
Storage

Google Cloud says firms need AI infrastructure upgrades

Most organisations must upgrade their systems to run agentic AI in production, as cloud costs, governance and energy use climb.

By Mark Tarre • 4 min read • 4 days ago

Stories from Other Regions

Retail stories

Australian firms rush AI adoption amid rising risks
Software-as-a-Service

Australian firms rush AI adoption amid rising risks

Boards face mounting pressure to set AI rules now, as faster adoption is exposing Australian firms to data, workforce and security risks.

By Mark Tarre • 5 min read • 2 days ago
Ecommpay launches podcast on payment issues for merchants
Data Analytics

Ecommpay launches podcast on payment issues for merchants

Merchants will hear practical advice on approvals, AI and expansion as Ecommpay tries to simplify a crowded payments market.

By Sofiah Nichole Salivio • 4 min read • 3 days ago
London Metal Exchange tops Earthmark UK green ranking
Artificial Intelligence

London Metal Exchange tops Earthmark UK green ranking

Scrutiny of corporate climate claims is sharpened by a new ranking that puts London Metal Exchange ahead of RELX, PageGroup and TradingHub.

By Sofiah Nichole Salivio • 4 min read • 5 days ago
Klarna seeks U.S. banking licence for Utah industrial bank
Fintech

Klarna seeks U.S. banking licence for Utah industrial bank

Approval would let the fintech bring U.S. payments, savings and credit operations in-house, reducing reliance on partner banks.

By Karen Joy Bacudo • 4 min read • 5 days ago
Amazon Australia launches seven-day Prime Day sale
eCommerce

Amazon Australia launches seven-day Prime Day sale

Australian shoppers facing tighter budgets are being drawn to Amazon's biggest annual discount event, which covers hundreds of thousands of items.

By Joseph Gabriel Lagonsin • 4 min read • 6 days ago
Motorola launches seven smartphones in New Zealand
5G & Beyond

Motorola launches seven smartphones in New Zealand

Buyers in New Zealand gain a wider choice of Motorola handsets, with seven new models spanning entry-level 5G phones to a NZD $3,499 foldable.

By Sean Mitchell • 4 min read • 6 days ago
Australians time purchases around Amazon Prime Day
eCommerce

Australians time purchases around Amazon Prime Day

Cost-of-living pressures are pushing Australians to delay buys, with 80% waiting for major sales events and Prime Day shaping decisions.

By Mark Tarre • 3 min read • 6 days ago