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Incident management Stories - Page 11

Global Stories

Incident management stories

Datadog launches Bits AI SRE to automate incident resolution
Security Information and Event Management

Datadog launches Bits AI SRE to automate incident resolution

Datadog launches Bits AI SRE, an AI-driven agent that automates incident response, cutting troubleshooting time and enhancing resolution speed for engineering teams.

By Melania Watson • 3 min read • Wed, 3rd Dec 2025
New Relic & AWS launch AI observability tools for faster response
DevOps

New Relic & AWS launch AI observability tools for faster response

New Relic and AWS unveil AI observability tools to accelerate issue detection, enhance security, and improve business insights for cloud users.

By Melania Watson • 3 min read • Wed, 3rd Dec 2025
IT's human side of cyber incidents and digital transformation
Digital Transformation

IT's human side of cyber incidents and digital transformation

In 2026, successful cyber incident response and digital transformation hinge on human clarity and calm, despite rapid AI and tech advances reshaping IT landscapes.

By Amanda Doucette-Lachapelle • 5 min read • Sat, 22nd Nov 2025
SentinelOne deepens AWS ties with new AI safeguards
DevOps

SentinelOne deepens AWS ties with new AI safeguards

SentinelOne and AWS have introduced new tools to boost security for AI workloads, automating incident response and enhancing cloud protection for organisations.

By Jake MacAndrew • 3 min read • Fri, 21st Nov 2025
New Relic boosts AI observability with Microsoft Azure tie-in
Software Development

New Relic boosts AI observability with Microsoft Azure tie-in

New Relic integrates its AI observability tools with Microsoft Azure, streamlining incident management and boosting productivity for engineering teams.

By Sean Mitchell • 3 min read • Wed, 19th Nov 2025
OWASP updates Top 10 list, supply chain risks now top concern
DevOps

OWASP updates Top 10 list, supply chain risks now top concern

OWASP updates its Top 10 application security risks, with Software Supply Chain Failures now the third biggest concern for professionals worldwide.

By Melvin Hipolito • 5 min read • Mon, 17th Nov 2025
Retailers boost observability to reduce AI risks & outage costs
Private Cloud

Retailers boost observability to reduce AI risks & outage costs

Retailers are boosting observability investments to manage AI-driven complexity and reduce costly digital outages, with median losses at USD $1 million per hour.

By Sean Mitchell • 4 min read • Wed, 5th Nov 2025
Bitdefender & CYPFER unite to boost global cyber response
Endpoint Protection

Bitdefender & CYPFER unite to boost global cyber response

Bitdefender partners with CYPFER to integrate advanced cyber forensic and response services, enhancing global protection and recovery for businesses.

By Catherine Knowles • 3 min read • Thu, 23rd Oct 2025
Generative AI adoption cuts IT incident times by nearly a third
Unified Communications

Generative AI adoption cuts IT incident times by nearly a third

Generative AI adoption cuts IT incident resolution times by nearly a third, saving over 323,000 work hours and boosting ITSM efficiency, says SolarWinds report.

By Jed Nykolle Harme • 3 min read • Wed, 22nd Oct 2025
Graylog named in 2025 Gartner Magic Quadrant for SIEM tools
Security Information and Event Management

Graylog named in 2025 Gartner Magic Quadrant for SIEM tools

Graylog has been recognised in the 2025 Gartner Magic Quadrant for SIEM, marking a milestone two years after launching its security platform for enterprises.

By Catherine Knowles • 4 min read • Fri, 17th Oct 2025
Securonix named SIEM Leader for sixth year in 2025 Gartner report
Security Information and Event Management

Securonix named SIEM Leader for sixth year in 2025 Gartner report

Securonix has been named a Leader for the sixth consecutive year in Gartner's 2025 Magic Quadrant for SIEM, praised for its AI-driven security solutions.

By Catherine Knowles • 4 min read • Fri, 17th Oct 2025
Cohesity named leader in IDC cyber recovery vendor report 2025
Data Protection

Cohesity named leader in IDC cyber recovery vendor report 2025

Cohesity has been named a Leader in the IDC MarketScape: Worldwide Cyber Recovery 2025 Vendor Assessment for the second consecutive time.

By Melvin Hipolito • 3 min read • Fri, 10th Oct 2025
SolarWinds unveils AI Agent to boost IT resilience & automation
Robotic Process Automation

SolarWinds unveils AI Agent to boost IT resilience & automation

SolarWinds launches AI Agent to boost IT resilience, automating incident response and simplifying operations for more proactive innovation in complex systems.

By Jed Nykolle Harme • 4 min read • Fri, 10th Oct 2025
PagerDuty unveils AI agents & 150 updates for operations teams
Unified Communications

PagerDuty unveils AI agents & 150 updates for operations teams

PagerDuty's Fall '25 update launches AI agents and 150+ improvements, cutting incident resolution times by 50% and easing workloads for ops teams.

By Catherine Knowles • 4 min read • Thu, 9th Oct 2025

Stories from Other Regions

Incident management stories

Australian Motoring Services slashes response times with Boomi
Customer Relationship Management

Australian Motoring Services slashes response times with Boomi

Australian Motoring Services halved call and dispatch times by integrating 11 systems via Boomi, boosting efficiency and customer satisfaction nationwide.

By Sean Mitchell • 3 min read • Fri, 14th Nov 2025
NZTA streamlines road safety camera management with new cloud system
Unified Communications

NZTA streamlines road safety camera management with new cloud system

NZTA and Verra Mobility launched a cloud-based system to enhance road safety camera incident processing, improving enforcement and supporting safer roads in New Zealand.

By Melania Watson • 3 min read • Thu, 23rd Oct 2025
AI-powered observability boosts UK business productivity & ROI
DevOps

AI-powered observability boosts UK business productivity & ROI

AI-powered observability boosts UK business productivity and ROI, with 75% citing improved efficiency and 125% annual return on investments reported by leaders.

By Jed Nykolle Harme • 4 min read • Wed, 22nd Oct 2025
Preparing for tomorrow's threats today: 3 human-centric cybersecurity trends every CIO needs to know
Advanced Persistent Threat Protection

Preparing for tomorrow's threats today: 3 human-centric cybersecurity trends every CIO needs to know

Cyber threats surge with 31% more vulnerabilities in 2024; CIOs urged to prioritise human-centric strategies and AI-driven defences for stronger cybersecurity.

By Rory Reynolds • 6 min read • Fri, 17th Oct 2025