FTS Data & AI stories
Five predictions for AI and process automation in 2020
Wed 4 Dec 2019
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bi
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big data
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data analytics
Enticed by the potential for the technologies to streamline workflows and improve customer service, organisations will be undertaking RPA deployments in ever-increasing numbers.
Five ways robotic process automation is improving the public sector – FTS Data & AI
Tue 17 Sep 2019
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contact centre
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crm
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cx
The robots are coming, but they should be welcomed with open arms, rather than fear and trepidation.