FTS Data & AI news stories

Artificial Intelligence
Five predictions for AI and process automation in 2020
Enticed by the potential for the technologies to streamline workflows and improve customer service, organisations will be undertaking RPA deployments in ever-increasing numbers.

Customer experience
Five ways robotic process automation is improving the public sector – FTS Data & AI
The robots are coming, but they should be welcomed with open arms, rather than fear and trepidation.