Customer data stories - Page 11

Searchspring's integration with Dotdigital set to transform email campaigns by tailoring product offerings based on customer's past interactions.

Medallia, Inc. unveils Medallia Agile Research, an advanced self-service market research tool integrated into its Experience Cloud, aimed at enabling fast, comprehensive surveys and data collection while preserving the integrity of an organisation's data history.

Twilio honoured innovative startups utilising Generative AI and Twilio's suites to enhance digital communication for customer experiences in its AI Startup Searchlight awards.

In a bid to combat IoT vulnerabilities, security firm Sternum collaborates with ChargePoint to enhance the protection of ChargePoint Home Flex, following the uncovering of significant security flaws.

Global security firm, CybeReady, introduces a free Data Privacy CISO Toolkit to support data protection initiatives, coinciding with Data Privacy Week.

Cybersecurity threats are escalating for Australian small businesses, with 71% viewing it as a major risk, says a global study by McAfee and Dell Technologies.

Eagle Eye debuts data science solution EagleAI, promising bespoke promotions and heightened customer loyalty for global retailers and grocers via AI-powered personalisation.

Intel and DigitalBridge have launched Articul8, an independent AI company delivering comprehensive GenAI platform solutions with safeguarded, scalable and varied deployment options.

The global modular data centres market is anticipated to surge to USD$81.2bn by 2030, due to efficiency and flexibility, says Research and Markets report.

Safetica forms strategic alliance with Kaira to enhance data security solutions and cater to increasing cybersecurity needs in the APAC region.

Jscrambler, a client-side protection platform, achieves PCI DSS v4.0 compliance, showcasing their commitment to secure transactions.

US tech firm, Certinia, integrates advanced AI into its service-oriented platform, aiming to revolutionise enterprise operations globally.

Eagle Eye Group hires Jean-Matthieu Schertzer as its first Chief AI Officer, aiming to bolster AI-driven personalised retail promotions.

New Ecosystm and Verint Playbook suggests businesses need to broaden their CX strategies beyond generic telephony-based systems.

Zoom is set to enhance its AI-powered customer experience suite, improving services for businesses of all sizes.

Businesses need to create easy, secure and personalised buying experiences that alleviate security concerns without collecting too much personal data.

Fivetran expands offering with new support for Delta Lake on Amazon S3, new capabilities aim to enhance data lake usage and governability.

A Sprinklr report reveals that 46% of CX leaders lack the central data storage vital for a competitive customer service.

Logpoint fortifies pledge to protect customer data after passing the stringent System and Organisation Control 2 Type II audit.

Keeper Security, a top cybersecurity software firm, warns retailers to brace for potential cyber threats during the holiday season.