Customer data news stories
How to achieve your monthly recurring revenue goals
Monthly recurring revenue (MRR) is the ultimate goal, the most important issue on which anyone in the IT channel should focus.
Cheetah Digital creates digital success for Starbucks
Cheetah Digital has revealed new insights from its customer Starbucks, demonstrating the success of the company's relationship marketing platform.
Lookout adds security offerings with SaferPass acquisition
Lookout has acquired SaferPass, adding password management technology to its suite of security offerings and furthering its goal to provide customers with proactive protection.
ActiveCampaign extends Slack integration for customers
ActiveCampaign has announced an extended integration with Slack to provide a cost-effective way to facilitate seamless experiences across sales, marketing and customer support.
Customer expectations on brands in a post-pandemic world
Five key trends shaping the state of relationship marketing in the year ahead according to consumer preferences.
Cyber attack on insurer highlights need for better security
AXA is just one of the insurance and financial services companies targeted recently by cybercriminals, and there is a pressing need in this sector to tighten security controls.
UserZoom unveils Live Interviews to scale UX research and collect insights faster
UserZoom has announced new automation capabilities that make it faster and more efficient to collect user feedback and deliver customer insights.
Predicted travel surge prompts Mystifly to implement new travel commerce solution
The design is formatted to offer a continuous stream of shopping results from Mystiflyers airfare marketplace and actively process close to 300 itinerary options per shopping query.
Data derived from customer loyalty: more valuable than ever before?
With the death of cookies, the 'value exchange' between businesses and their customers' willingness to share personal data has never been so important.