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Conversational AI Stories - Page 25

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Conversational AI stories

Got It's Agent Copilot to combat AI hallucinations for CX
Digital Transformation

Got It's Agent Copilot to combat AI hallucinations for CX

Agent Copilot significantly improves sales and service agent KPIs by quickly surfacing accurate answers and insights from complex knowledge base documents.

By Gaurav Sharma • 3 min read • Fri, 11th Aug 2023
61% of customers prefer to speak with chatbots - study
Unified Communications

61% of customers prefer to speak with chatbots - study

New survey from Boost.ai reveals customers' growing acceptance and preference for chatbots and virtual agents.

By Catherine Knowles • 3 min read • Fri, 21st Jul 2023
Freshworks unveils new generative AI enhancements
Artificial Intelligence

Freshworks unveils new generative AI enhancements

Freshworks has unveiled Freddy Self Service, Freddy Copilot and Freddy Insights to make artificial intelligence more accessible to every workplace.

By Shannon Williams • 4 min read • Fri, 23rd Jun 2023
Amelia Adds Two Senior Sales & Channel Alliances appointments in ANZ
Unified Communications

Amelia Adds Two Senior Sales & Channel Alliances appointments in ANZ

Amelia, an enterprise AI leader, has appointed Brendan Maree as Senior Sales Director and Samuel La Macchia as Director of Partners and Alliances.

By Tom Raynel • 2 min read • Tue, 9th May 2023
Known will be recognised at 2023 Asia-Pacific Stevie Awards
Telemarketing

Known will be recognised at 2023 Asia-Pacific Stevie Awards

Known will receive the gold award for innovation in technology development at the 2023 Asia-Pacific Stevie Awards.

By Gaurav Sharma • 3 min read • Thu, 4th May 2023
Businesses to reap conversational AI benefits as DRUID enters ANZ market with Quanton
Artificial Intelligence

Businesses to reap conversational AI benefits as DRUID enters ANZ market with Quanton

Quanton has signed a reseller deal with AI-driven conversational applications platform provider DRUID, and will also resell the product into Australia.

By Shannon Williams • 3 min read • Tue, 2nd May 2023
HireVue appoints Natalie Dopp as CPO
Human Capital Management

HireVue appoints Natalie Dopp as CPO

HireVue, the video interviewing company, has hired Natalie Dopp as its new Chief People Officer to scale global operations and create inclusive workplaces.

By Oliver Stewart • 2 min read • Thu, 16th Feb 2023
New Marketing Head at AI platform Ambit
Unified Communications

New Marketing Head at AI platform Ambit

Conversational AI platform, Ambit, appoints Ashley Harder as Head of Marketing to aid company's growth in Australasia and expand into new markets.

By Zach Thompson • 2 min read • Fri, 9th Dec 2022
Ambit appoints Richard Pratley as General Manager of Sales
Unified Communications

Ambit appoints Richard Pratley as General Manager of Sales

Ambit, the conversational AI platform, has appointed Richard Pratley as GM of Sales to help scale the company's success in Australia and New Zealand.

By Nadine Rogers • 2 min read • Fri, 30th Sep 2022
Yellow.ai appoints Surbhi Agarwal as global marketing senior vice president
Leadership

Yellow.ai appoints Surbhi Agarwal as global marketing senior vice president

Yellow.ai appoints Surbhi Agarwal as Global Marketing SVP to lead marketing initiatives for the Conversational AI company's global expansion.

By Zach Thompson • 2 min read • Fri, 27th May 2022
Video: 10 Minute IT Jams - Who is Enlighten Designs?
Customer Relationship Management

Video: 10 Minute IT Jams - Who is Enlighten Designs?

Enlighten Designs CEO Damon Kelly discusses the company's business journey and vision for the future of web design in TechDay interview. #webdesign.

By Nick Forrester • 6 min read • Fri, 25th Sep 2020

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Conversational AI stories