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Conversational AI Stories - Page 14

Global Stories

Conversational AI stories

Squirro adds LTS AI update for regulated enterprises
Document Management

Squirro adds LTS AI update for regulated enterprises

Squirro rolls out long-term support AI update aimed at frictionless, governed generative workflows in tightly regulated enterprises.

By Kaleah Salmon • 4 min read • Mon, 12th Jan 2026
Klaviyo boosts EMEA growth, names Europe-based Co-CEO
Software-as-a-Service

Klaviyo boosts EMEA growth, names Europe-based Co-CEO

Klaviyo posts 48% EMEA revenue surge, names Europe-based Co-CEO Chano Fernández to spearhead international and AI-driven retail push.

By Mark Tarre • 4 min read • Mon, 12th Jan 2026
Pendo unveils Agent Analytics to optimise AI agents
Software-as-a-Service

Pendo unveils Agent Analytics to optimise AI agents

Pendo rolls out Agent Analytics to help companies track AI agents in real workflows, spot friction points and turn usage data into improvements.

By Sofiah Nichole Salivio • 3 min read • Mon, 12th Jan 2026
Brands shift to centralised platforms as channels grow
Digital Transformation

Brands shift to centralised platforms as channels grow

Brands are ditching fragmented martech stacks for centralised platforms as AI, richer messaging and costs expose the limits of siloed channels.

By Shannon Williams • 4 min read • Sat, 10th Jan 2026
Agentic AI poised to transform cyber defence & search
Digital Transformation

Agentic AI poised to transform cyber defence & search

Agentic AI is set to move from hype to frontline tool by 2026, autonomously steering cyber defence workflows and search-led marketing.

By Shannon Williams • 5 min read • Sat, 10th Jan 2026
Rithum & Stripe partner to power AI agent commerce
Digital Transformation

Rithum & Stripe partner to power AI agent commerce

Rithum links its commerce platform to Stripe's Agentic Commerce Suite, enabling AI agents to handle product discovery and payments end-to-end.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 9th Jan 2026
Simwood links WhatsApp voice with global carrier tools
Unified Communications

Simwood links WhatsApp voice with global carrier tools

Simwood launches WhatsApp Business voice integration, linking Teams, SIP and UCaaS tools to more than three billion WhatsApp users.

By Mark Tarre • 4 min read • Wed, 7th Jan 2026
Huwise unveils Huwy AI agent for corporate data search
Data Analytics

Huwise unveils Huwy AI agent for corporate data search

Huwise launches Huwy, an AI chat agent embedded in its data marketplace to help non-experts search, explore and use corporate data.

By Sofiah Nichole Salivio • 5 min read • Wed, 7th Jan 2026
LG unveils CLOiD robot at heart of new AI strategy
DataCentre infrastructure

LG unveils CLOiD robot at heart of new AI strategy

LG has unveiled its CLOiD home robot as the centrepiece of a sweeping AI strategy linking homes, cars and commercial systems.

By Karen Joy Bacudo • 5 min read • Tue, 6th Jan 2026
Freshworks adds AI tools to streamline customer service
Software-as-a-Service

Freshworks adds AI tools to streamline customer service

Freshworks rolls out new AI tools for Freshdesk to unify channels, cut agent drudgery and boost resolution speeds for service teams.

By Kaleah Salmon • 5 min read • Tue, 6th Jan 2026
Samsung unveils unified AI vision across home & TV
Gaming

Samsung unveils unified AI vision across home & TV

Samsung sets out unified AI vision at CES, turning TVs, appliances and health services into connected 'companions' in daily life.

By Joseph Gabriel Lagonsin • 6 min read • Tue, 6th Jan 2026
Samsung unveils expansive 'Companion to AI Living' vision
Gaming

Samsung unveils expansive 'Companion to AI Living' vision

Samsung has unveiled a sweeping 'Companion to AI Living' vision at CES 2026, putting AI at the heart of TVs, appliances and digital health.

By Sofiah Nichole Salivio • 6 min read • Mon, 5th Jan 2026
Commvault maps Asia-Pacific shift to trusted AI autonomy
Software-as-a-Service

Commvault maps Asia-Pacific shift to trusted AI autonomy

Commvault predicts Asia-Pacific enterprises will pivot from AI experiments to resilient, sovereign “trusted autonomy” by 2026.

By Sean Mitchell • 6 min read • Mon, 22nd Dec 2025
OpenAI turns ChatGPT into platform with app directory
Data Protection

OpenAI turns ChatGPT into platform with app directory

OpenAI is turning ChatGPT into a software platform, opening a built‑in app directory where users can discover and install third‑party tools.

By Sean Mitchell • 5 min read • Sat, 20th Dec 2025

Stories from Other Regions

Conversational AI stories

Alayic appoints Planet Zeus to spearhead AI voice PR
Unified Communications

Alayic appoints Planet Zeus to spearhead AI voice PR

AI voice start-up Alayic hires North West agency Planet Zeus to lead PR and social push for launch of its automated call-handling platform.

By Joseph Gabriel Lagonsin • 3 min read • Fri, 9th Jan 2026
Willow & BNP Paribas bring AI to European buildings
Data Analytics

Willow & BNP Paribas bring AI to European buildings

Willow and BNP Paribas Real Estate link AI with digital twins to turn European buildings into conversational, data-driven assets.

By Sean Mitchell • 5 min read • Thu, 8th Jan 2026
AI to transform Australian freight, data & jobs by 2026
Data Protection

AI to transform Australian freight, data & jobs by 2026

AI is set to overhaul Australian freight, data strategy and jobs by 2026, as leaders shift from pilots to deep, context-aware deployment.

By Kaleah Salmon • 5 min read • Fri, 2nd Jan 2026
SquadStack.ai unveils in-app voice AI to cut drop-offs
Customer Experience

SquadStack.ai unveils in-app voice AI to cut drop-offs

SquadStack.ai launches in-app voice AI assistant to guide users in real time, aiming to curb high-intent drop-offs across key digital journeys.

By Catherine Knowles • 4 min read • Sat, 27th Dec 2025