Concentrix stories
The hires deepen its shift into outcome-based renewal services, raising the stakes on security, internal systems and customer trust.
AI is reshaping contact centres as NiCE's 2026 awards spotlight retailers, banks and telecoms cutting costs and improving service.
Enterprise adoption is moving from pilots to production, helping Parloa lift net revenue retention to 150% and pass USD $50 million ARR.
Executives will hear how AI can move from pilots to live customer service operations as NiCE gathers more than 2,500 attendees in Orlando.
Proofpoint and Concentrix form Asia Pacific partnership to embed people-centric cyber and data protection tools into regional SOC services.
Concentric joins Microsoft's Intelligent Security Association to provide advanced AI solutions for data access governance and security.
Oversharing increases the risk an organisation will lose data, violate compliance or privacy mandates, or experience cybercrime.
Concentrix partners with Auckland's Unitec, offering real-world experience to students and boosting local business innovation.
IBM, Unitec, and Concentrix partnership exceeds jobs target, strengthening Auckland's digital economy and career opportunities for tech students.
