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Automation Stories - Page 20

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Anthropic launches Glasswing AI cyber coalition with partners
Firewalls

Anthropic launches Glasswing AI cyber coalition with partners

Defenders may gain faster vulnerability discovery, but the same AI leap is also sharpening concerns that attackers will exploit flaws in minutes.

By Kaleah Salmon • 6 min read • Last month
EY rolls out AI audit tools across global assurance
Data Analytics

EY rolls out AI audit tools across global assurance

The rollout puts AI into 160,000 audits and could cut administrative work as EY braces for bigger data volumes and tougher assurance demands.

By Karen Joy Bacudo • 4 min read • Last month
Vistra appoints Chief AI & Digital Officer Damian Leach
Software-as-a-Service

Vistra appoints Chief AI & Digital Officer Damian Leach

The appointment underlines Vistra’s push to unify services as clients demand quicker, more secure access to compliance data across markets.

By Sofiah Nichole Salivio • 3 min read • Last month
Forrester finds AI training gap stalls workplace gains
Digital Transformation

Forrester finds AI training gap stalls workplace gains

Many firms risk wasted AI spend as just 16% of workers have high AIQ, leaving staff ill-prepared for routine use.

By Sean Mitchell • 4 min read • Last month
OpenAI warns of AI shock & calls for public debate
Risk & Compliance

OpenAI warns of AI shock & calls for public debate

The world may face faster job losses and cyber risks than many expect as OpenAI urges governments to debate AI rules before decisions turn urgent.

By Joseph Gabriel Lagonsin • 6 min read • Last month
CompTIA launches AI Agent Essentials course for workers
DevOps

CompTIA launches AI Agent Essentials course for workers

Workers using AI agents at work now have a vendor-neutral course to help them spot risks, manage oversight and distinguish them from chatbots.

By Joseph Gabriel Lagonsin • 4 min read • Last month
NeuBird AI launches ops agent, raises USD $19.3 million
DevOps

NeuBird AI launches ops agent, raises USD $19.3 million

Engineering teams could use the new system to cut incident toil, as NeuBird AI expands into preventive risk detection and optimisation.

By Joseph Gabriel Lagonsin • 4 min read • Last month
NeuBird AI study finds gap on incident management AI
DevOps

NeuBird AI study finds gap on incident management AI

Alert fatigue is helping trigger costly outages, even as executives overstate AI use in incident management, a NeuBird study says.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Private equity-backed firms trail venture rivals on AI
Manufacturing

Private equity-backed firms trail venture rivals on AI

Private equity-backed businesses are adopting paid AI tools faster than the wider market, yet still lag venture-funded peers on full rollout.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Gainsight adds MCP support for AI retention workflows
Customer Relationship Management

Gainsight adds MCP support for AI retention workflows

The update could let customer success teams automate renewals and risk response with AI agents while keeping existing access controls intact.

By Sofiah Nichole Salivio • 4 min read • Last month

Stories from Other Regions

Automation stories

Production, service roles face highest automation risk
Robotics

Production, service roles face highest automation risk

Cashiers and factory hands are among the most exposed to automation, with one US study finding patternmakers face a 99% risk by 2034.

By Shannon Williams • 4 min read • Last month
Australia map shows AI risk for clerks & telemarketers
Unified Communications

Australia map shows AI risk for clerks & telemarketers

Clerks and telemarketers are among 417,000 workers facing the highest AI displacement risk, according to a new Australian occupations map.

By Joseph Gabriel Lagonsin • 4 min read • Last month
US CFOs warn cloud costs are rising as AI budgets grow
Digital Transformation

US CFOs warn cloud costs are rising as AI budgets grow

Rising bills and AI demand are pushing cloud spending onto board agendas, with most finance chiefs worried about profits and waste.

By Karen Joy Bacudo • 4 min read • Last month
ServiceNow study flags empathy gap in customer service
Digital Transformation

ServiceNow study flags empathy gap in customer service

Only 10% of customers rate service as great, as fragmented systems and poor empathy are driving churn and frustration.

By Sofiah Nichole Salivio • 4 min read • Last month
Parcelhero adds AI support chat for round-the-clock help
Unified Communications

Parcelhero adds AI support chat for round-the-clock help

Customers can now get round-the-clock parcel help as the courier comparison site blends an AI chatbot with live agents and unified case tracking.

By Sofiah Nichole Salivio • 4 min read • Last month
AmpliNxt launches 100-day accelerator for AECO startups
Smart Cities

AmpliNxt launches 100-day accelerator for AECO startups

The new scheme aims to help AECO founders turn pilots into contracts, as investors back software for construction and infrastructure.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Australia's commercial property splits on office stress
Hyperscale

Australia's commercial property splits on office stress

Office landlords face rising vacancies and tenant stress, while industrial property stays resilient on tight supply and stronger demand.

By Joseph Gabriel Lagonsin • 3 min read • Last month