Securecom partners Arctic Wolf on managed security

Securecom has partnered with Arctic Wolf to offer security operations services to its customers, giving the New Zealand provider access to Arctic Wolf's full security operations portfolio.

The partnership centres on Arctic Wolf's Aurora platform and security operations centre model, which Securecom will offer to organisations facing a more complex cyber threat environment. It is aimed at customers seeking managed support across prevention, detection, investigation, response and recovery.

Securecom, a New Zealand managed services and security provider recently acquired by Sharp NZ, now operates under the brand identity Powered by Sharp. It has provided IT services to New Zealand businesses across a range of industries for more than two decades.

Arctic Wolf, a cybersecurity and artificial intelligence company, says its partner-led sales model has helped it reach more than 10,000 organisations worldwide. Through the new relationship, Securecom customers will be able to buy services built around Arctic Wolf's managed security operations approach instead of building or running their own security operations centre.

Managed model

The deal comes as organisations face growing pressure to respond to threats shaped by artificial intelligence while managing large volumes of alerts and a patchwork of security tools. Arctic Wolf says its platform is designed to bring together telemetry from across an organisation's environment into a single system for analysis, while keeping human oversight in operational decisions.

The model reflects a broader shift in the cybersecurity market, as service providers try to simplify operations for customers that lack the staff or budgets to run round-the-clock monitoring in-house. Managed detection and response providers increasingly argue that companies want clearer operational outcomes rather than more standalone products.

For Securecom, the deal adds a recognised managed security offering to its existing IT and security services in New Zealand. It also strengthens the company's focus on workplace, network, cloud and security services as customers reassess how they monitor cyber risk.

For Arctic Wolf, the agreement provides another route into the New Zealand market through a local provider with established customer relationships. For regional partners, arrangements like this can reduce the need to build their own operations infrastructure while still allowing them to offer broader security services to mid-sized and larger organisations.

Michael Ben, channel director, APAC at Arctic Wolf, said the partnership forms part of the company's push to expand through channel partners.

"We are excited to welcome Securecom to our partner ecosystem," Ben said. "Organisations today are looking for more than tools. They need outcomes they can trust. With the Aurora Superintelligence Platform and the Aurora Agentic SOC, we are delivering a new operating model for security operations that combines AI with human expertise to reduce risk, simplify complexity, and deliver measurable results at scale."

Local reach

Securecom said the partnership would allow it to broaden the services available to customers as cyber threats become harder to manage through separate tools and manual processes. It positioned the move as an extension of its existing work with businesses seeking managed IT and security support.

Dave Shennan, sales and marketing director at Securecom, said the company sees the partnership as a way to expand its security operations offering.

"As a leader in IT solutions, Securecom is proud to partner with Arctic Wolf to bring a new standard of security operations to our customers," Shennan said. "By combining Arctic Wolf's AI-driven superintelligent platform and expert-led operations with our existing capabilities, we can help customers accelerate response, improve visibility, and strengthen resilience against an increasingly complex threat landscape."

The partnership also comes as service providers and software vendors race to define how artificial intelligence should be used in cyber defence. Many companies now market AI-assisted detection and response systems, but customers remain cautious about relying entirely on automated actions without human review.

Arctic Wolf says its model keeps human experts involved in validating outcomes and guiding decisions. That is likely to matter for customers in regulated sectors and for organisations that want managed support but remain wary of handing operational control to automation alone.

In New Zealand, where many businesses rely on external providers for core IT and security functions, partnerships like this can help fill gaps in specialist cybersecurity staffing. The pressure has increased as organisations face more sophisticated attacks, tighter compliance demands and greater scrutiny over how quickly they can identify and contain incidents.

Arctic Wolf says its approach combines automation with expert validation and is intended to reduce alert volumes, improve detection and response times, and give customers more confidence in their ability to handle advanced threats.