About Shannon
Shannon Williams
News Editor
Shannon is an experienced journalist and editor with a strong interest in technology and the digital world. Her career spans a wide range of sectors, including tech, politics, tourism, transport and climate change, where she brings a sharp editorial eye and an ability to translate complex issues into clear, engaging stories.
Stories by Shannon - Page 59
GenAI adoption in Asia's supply chains remains low at 7%
Fri, 1st Nov 2024
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crm
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digital transformation
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cx
In the latest Transformation Insider edition, experts reveal generative AI's potential to reshape supply chains and fuel customer growth across Asia.
Westcon-Comstor to distribute Cloudflare solutions in Asia
Thu, 31st Oct 2024
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digital transformation
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cybersecurity
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westcon-comstor
Westcon-Comstor has partnered with Cloudflare to distribute security and connectivity solutions across Indonesia, Malaysia, and Singapore.
CEOs prioritise tech investments to boost hybrid working
Thu, 31st Oct 2024
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genai
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ai
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cloud services
A recent survey reveals that 95% of CEOs have invested in technology to improve hybrid working, with ongoing plans to enhance employee experiences.
Exclusive Networks wins top awards from Palo Alto Networks
Thu, 31st Oct 2024
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firewalls
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ransomware
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digital transformation
Exclusive Networks has bagged multiple accolades from Palo Alto Networks for its outstanding cybersecurity solutions in APAC and EMEA during FY24.
LG Electronics posts record Q3 revenue despite challenges
Thu, 31st Oct 2024
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economy
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revenue
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business transformation
LG Electronics has achieved record third-quarter revenue of AUD $24.23 billion amidst ongoing global economic challenges.
FedEx fuels Asia-Pacific economy with USD $1.7 billion boost
Wed, 30th Oct 2024
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supply chain
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clean technologies
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sustainability
FedEx's latest economic impact report reveals a USD $1.7 billion boost to the Asia-Pacific economy in FY 2024, enhancing regional commerce and connectivity.
Forrester reveals 2025 predictions for banking & insurance
Wed, 30th Oct 2024
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data analytics
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cx
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martech
Forrester's 2025 Predictions report reveals banks and insurers face significant transformations in customer experience and tech investments amid evolving trends.
Businesses embrace AI, neglect cyber security measures
Wed, 30th Oct 2024
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ransomware
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iot
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genai
A new report reveals that 70% of firms globally have adopted generative AI, but only 56% recognise its impact on cyber security, highlighting significant risks.
Freshworks launches Freddy AI Agent for streamlined support
Fri, 25th Oct 2024
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cx
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martech
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hcm
Freshworks has launched Freddy AI Agent, an innovative tool that autonomously resolves 45% of customer queries, promising quick, no-code deployment.
Geopolitical disruptions & AI reshape global trade
Fri, 25th Oct 2024
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risk & compliance
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ai
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outsourcing
A new report by Customs Support Group reveals that geopolitical disruptions and AI challenges are severely impacting international trade operations.
Grip Security report reveals unmanaged SaaS app risks
Fri, 25th Oct 2024
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saas
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martech
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cdp
Grip Security's 2025 SaaS Security Risks Report reveals 90% of SaaS applications are unmanaged, stressing the urgent need for better oversight and risk management.
AI impersonation emerges as top cyber threat in new report
Fri, 25th Oct 2024
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malware
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phishing
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email security
New research reveals AI impersonation is now the top cyber attack threat, with 52% of security leaders citing social engineering challenges.
Fortinet report: 70% of staff lack cybersecurity awareness
Fri, 25th Oct 2024
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firewalls
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phishing
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advanced persistent threat protection
A Fortinet report reveals 70% of organisations believe employees lack cybersecurity awareness, highlighting growing concerns over AI-driven threats.
AI cyberattacks on retailers rise ahead of holiday season
Fri, 25th Oct 2024
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data protection
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martech
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physical security
Imperva reveals that online retailers face a staggering average of 569,884 AI-driven cyberattacks daily as the holiday shopping season approaches.
Australia's data centre investment to exceed $26bn by 2030
Fri, 25th Oct 2024
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hyperscale
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dc
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clean technologies
Investment in Australian data centre capacity is projected to surpass AUD $26 billion by 2030, driven by soaring demand for digital services.
AND Solutions to expand APAC reach with Microsoft deal
Fri, 25th Oct 2024
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digital transformation
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fintech
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microsoft
AND Solutions has entered a multi-year agreement with Crayon and Microsoft to enhance its operations in the APAC region via the Microsoft Commercial Marketplace.
Pax8 launches new cybersecurity programme for partners
Wed, 23rd Oct 2024
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ai security
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cybersecurity
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microsoft
Pax8 has unveiled a new security programme to bolster its partners' cybersecurity skills, addressing the rising threats faced by small and medium-sized businesses.
US energy sector faces critical cybersecurity challenges
Wed, 23rd Oct 2024
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firewalls
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ransomware
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network security
A new report highlights serious cybersecurity vulnerabilities in the U.S. energy sector, with nearly half of breaches stemming from third-party risks.
World Quality Report reveals rise of Gen AI in QE practices
Wed, 23rd Oct 2024
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devops
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digital transformation
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partner programmes
The latest World Quality Report reveals 68% of organisations are now utilising Generative AI in Quality Engineering, signalling a significant industry shift.
AI seen as potential fix for corporate reporting concerns
Wed, 23rd Oct 2024
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data analytics
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ai
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clean technologies
A recent survey reveals 96% of finance leaders worry about non-financial reporting data reliability, with many considering AI as a potential remedy.