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Stories by James Beresford

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Five predictions for AI and process automation in 2020
Wed, 4th Dec 2019
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uc
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data analytics
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martech
AI and RPA technologies will surge in 2020, transforming workflows, enhancing customer service, and reshaping data management and monetisation strategies.
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Five ways robotic process automation is improving the public sector – FTS Data & AI
Tue, 17th Sep 2019
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crm
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uc
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cx
Robotic Process Automation (RPA) is revolutionising the public sector, streamlining services and reducing costs while improving efficiency and service quality.