Zoom stories

Ribbon Communications launch Ribbon Connect for Zoom
Last week
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saas
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communications
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phone
Ribbon Communications Inc. (RBBN) announces a significant extension to its Ribbon Connect for portfolio, Ribbon Connect for Zoom.

Zoom Virtual Agent launch promises big things for ANZ businesses
Tue, 31st Jan 2023
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ai
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contact centre
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chatbots
"While 2023 will be a challenging year for many businesses across ANZ, Zoom is working to support these businesses with secure, scalable solutions."

Zoom Virtual Agent launched to assist customers and employees
Fri, 27th Jan 2023
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ai
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customers
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zoom
Zoom has officially launched Zoom Virtual Agent, an intelligent conversational AI and chatbot solution designed to transform customer and employee assistance.

New Zoom virtual agent aims to transform customer support
Thu, 26th Jan 2023
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ml
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cx
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ai
Zoom Virtual Agent is an intelligent conversational AI and chatbot solution using natural language processing and machine learning to resolve customer queries.

Singtel launches Zoom’s solutions for digital transformation
Thu, 19th Jan 2023
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paas
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digital transformation
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communications
These services will be available to enterprises with Singtel's Zoom Phone Connector, where phone calls can be enabled from fixed lines to Zoom Meetings.

Zoom announces new features to make meetings better in 2023
Fri, 13th Jan 2023
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virtualisation
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av
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it solutions
Having announced animal avatars earlier last year, Zoom has added personal avatars, customizable virtual characters that users can use in meetings.

Tuesday busiest day for Zoom calls – and other insights
Fri, 30th Dec 2022
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video conferencing
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remote working
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zoom
Tuesday is the busiest day of the week for Zoom calls, while January and October see the most action, according to new figures released by Zoom.

What MSPs need to know about work migrations
Thu, 22nd Dec 2022
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migration
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microsoft teams
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bandwidth
End users en masse have turned to applications like Microsoft Teams, Zoom, Slack, Google Hangouts and other workplace collaboration tools.

Zoom is a UcaaS leader, notes 2022 Gartner Magic Quadrant
Tue, 6th Dec 2022
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uc
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video conferencing
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video communication
Zoom celebrates its third consecutive time in the leader's quadrant, and its offerings in this space include Team Chat, Phone, Meetings, and Whiteboard.

Zoom rolls out updates and innovations at flagship conference
Fri, 18th Nov 2022
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productivity
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communications
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apac
Most notably, Zoom underscored the next step in its platform evolution with the beta launch of new product productivity tools: Zoom Mail and Calendar.

Sektor adds Neat video meeting to its solutions portfolio
Thu, 17th Nov 2022
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saas
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microsoft teams
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partner programmes
Sektor has added Neat video meeting devices to their solutions portfolio for enterprise and public sector customers across New Zealand.

Poly and Microsoft help the Plenary Council of Australia
Wed, 16th Nov 2022
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microsoft
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uc
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google
The Plenary Council of Australia has turned to Microsoft and Poly to help organisers pivot to hosting the First Assembly in a hybrid and distributed format.

Poly levels up hybrid working with Studio System relase
Wed, 16th Nov 2022
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video
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collaboration
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it solutions
Each Poly Studio System features a range of solutions, certified for Zoom Rooms, powered by the HP Mini Conferencing PC, plus a Poly TC10 controller and scheduler.

Zoom successfully completes IRAP Security Assessment
Mon, 14th Nov 2022
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cybersecurity
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communications
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cloud provider
The IRAP is an information security requirements program developed by the Australia Signals Directorate (ASD).

ServiceNow and Zoom expand ongoing partnership
Thu, 10th Nov 2022
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communications
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servicenow
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silos
ServiceNow and Zoom have expanded their partnership with new integrations that look to help customers elevate productivity and improve collaboration across their organisations.

Poly and HP collaborate on Studio Systems for Zoom Rooms
Wed, 9th Nov 2022
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hp
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video conferencing
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zoom
Poly has unveiled Poly Studio Systems for Zoom Rooms, powered by HP, to redefine how work is undertaken with award-winning offerings.

Poly expands portfolio of Teams and Zoom-certified devices
Fri, 14th Oct 2022
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ml
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ai
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microsoft teams
Poly’s product portfolio is designed for every meeting space and work style, providing more significant meeting equity and collaboration worldwide.

Exclusive: Home Live Group connects home buyers and renters with properties
Thu, 15th Sep 2022
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video
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live stream
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zoom
COVID-19 brought Home Live to the attention of the real estate industry as agents and property managers as they hit limitations

Exclusive: Zoom shares insight into growing channel presence across ANZ
Thu, 15th Sep 2022
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uc
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partner programmes
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the channel
Zoom has had a steady sales presence across Australia and New Zealand since 2017 and has since started to pave its own unique channel strategy in the region.

Zoom expands its platform by adding Zoom Team Chat feature
Wed, 14th Sep 2022
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uc
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contact centre
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open source
Chat technology helps dispersed teams consolidate workflows, gain efficiencies, and enable people to work better together.

Consumer relationships with digital services continues to change
Thu, 26th May 2022
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metaverse
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ex
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zoom
Two years of pandemic-induced reliance on technology for work has altered our relationship with digital apps and services, new research has found.

Zoom puts greater focus on the platform's security and privacy
Fri, 29th Apr 2022
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innovation
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privacy
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cybersafety
Zoom has recently received a variety of third-party certifications, unveiled product innovations, and established programs, focusing on security and privacy.

Zoom announces CX innovations for 'work anywhere' workforce
Thu, 14th Apr 2022
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crm
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uc
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contact centre
Zoom Video Communications has unveiled its latest innovations in the Zoom platform to help businesses improve customer and employee experiences.

Zoom releases a range of new features requested by educators
Thu, 14th Apr 2022
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education
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uc
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mobility
Zoom debuts virtual background support for Chromebooks, video messages in Zoom Chat, Breakout Rooms enhancements, and Anywhere Polls.