Voice stories - Page 2

GTT appoints experienced telecom exec as CEO, strengthening their managed network security services for multinational clients.

NICE is set to acquire LiveVox, enhancing its CX services with integrated AI and proactive outreach capabilities.

Collaboration solutions may not be good enough for customer communications, but RingCentral for Microsoft Teams is.

Ramco Systems has appointed Paul Nikhil Prasad as Business Head of Managed Payroll Services to contribute to its HR and Payroll business growth.

JAMVEE is a cloud-based application designed to enhance the employee experience and productivity with easy collaboration features.

The four key trends are fine-tuned tech for improved customer experiences, cloud security and the growth of zero trust, device sustainability, and voice search.

The partnership bundles Springboard's business intelligence platform with Cataleya's switching solutions to rapidly transform voice and messaging.

Motorola Solutions celebrates 50 years in Malaysia, highlighting the country's skilled engineering talent and innovative offerings used globally.

William Graham joined Devoli as sales director. The company provides network automation tools and services to Australasia for better efficiency.

The partnership addresses the growing number of businesses seeking to digitally transform, by enabling operational optimisation and adaptive CX.

Dubber acquires AI transcription service provider Notiv for A$6.6m, boosting its own AI programme and adding new revenue-generating services.

Launches video and voice features to help resources companies adhere to face mask and social distancing rules.

Auckland's return to lockdown has led to a 33% increase in fixed broadband data and a 45% rise in voice minutes, according to Vodafone NZ.

CSIRO's Data61 has developed Void, a pioneering tech to detect voice spoofing in assistants like Alexa and Siri, addressing rising cybersecurity concerns.

Freedom will transform agent performance, enabling Natterbox users to work from wherever they want on whatever device they want to work on.

By partnering with Global Relay, voice platform provider Red Box is improving the security of its offerings for high-value and risk voice data.

Voice and digital assistants are set to transform enterprise AI, automating tasks and enhancing user interfaces with spoken commands and personalised features.

Baidu unveiled a new system that can clone your voice using just 3.7 seconds of audio, a scary thought in the era of voice biometric authentication.

VeloCloud has unveiled what it calls an 'industry-first' SD-WAN solution to include Voice Quality Monitoring (VQM) capability.

Adobe's innovation suite grows with XD, Project Felix, and Vocal set to revolutionise design, 3D art, and audio editing.