SecurityBrief Asia - Technology news for CISOs & cybersecurity decision-makers

Voice over Internet Protocol (VoIP) stories - Page 2

In the same way that copper telephone wires were co-opted for use by computers, the Internet Protocol was co-opted to carry telephone calls. Neither were designed for the purpose and therefore both faced technological limitations. Voice over Internet Protocol describes the transmission of telephone calls on the IP network. This was initially challenging, as IP works on a ‘best effort’ principle and sends traffic in a random stream of ‘packets’, later reassembled at destination in the correct order. Voice and video packets must arrive contiguously or they are garbled. This problem was overcome by various techniques including SIP: Session Initiation Protocol facilitates VOIP calls and is commonly used when you make a call over the internet.
Img 1xeiy5p17rxyoznvidjvd8hl

Avast report reveals rise in AI-powered cyberattacks & scams

Wed, 15th May 2024
#
voip
Avast’s Q1 Threat Report spotlights a surge in AI-driven cyberattacks, with 90% of threats involving social engineering, deepfakes, and YouTube scams.
Ashwin ram   check point software

Collaboration tools are now at the frontline in the battle against phishing

Mon, 13th May 2024
#
voip
As users swap email for collaboration suites, threat actors are as well, posing a fresh challenge for corporate security teams.
Img n6kknaq3tqcjoy5rxbbl3lxe

ServiceNow & Microsoft to enhance workflow with integrated AI capabilities

Thu, 9th May 2024
#
voip
ServiceNow is furthering its strategic alliance with Microsoft to integrate AI systems, increasing workplace efficiency and employee flexibility. This follows impressive Q1 results from ServiceNow.
Img vq4j2crjzxr58hul6idei3vm

UK excels in customer satisfaction & IT service delivery

Thu, 9th May 2024
#
voip
Freshworks report reveals generative AI impact on UK business performance, boasting of rapid customer response times and high satisfaction scores.
Img th53qvy8ya8aj2jkgvgyvmh7

RedHat unveils expanded automation for hybrid cloud systems

Tue, 7th May 2024
#
voip
RedHat reveals an enhanced automation offering for hybrid cloud systems, promising streamlined operations and improved business innovation using the Red Hat Ansible Automation Platform.
Img 7eywpfriycr4zc7pegtkjcnm

What is vishing? Tips to spot and avoid voice phishing scams

Thu, 2nd May 2024
#
voip
As vishing scams persist, we explore its mechanisms, common tactics, and how to deter these voice phishing attacks, safeguarding your personal data and finances.
Img hxlmgvs503illyqpm6b2e2yw

The remote desktop tools most targeted by attackers in the last year

Thu, 2nd May 2024
#
voip
Virtual Network Computing (VNC) was the most targeted remote desktop tool in the past year, clouds over a new Barracuda data report.
Img 8namzqg2edyp05hq9evxdvrw

Dropbox unveils new features for remote work, enhances Microsoft integration

Fri, 26th Apr 2024
#
voip
Dropbox responds to challenges of remote working with security enhancements, upgrades to Dropbox Replay, and new integrations with Microsoft tools.
Img gxrq5tq6lkctlwgh70q96twt

Nasuni's new guides assist users with Microsoft Copilot AI integration

Thu, 18th Apr 2024
#
voip
Nasuni, a hybrid cloud storage firm, has launched guides to help customers use Microsoft Copilot AI with their data sets managed on Nasuni, unlocking increased business insights and revenues.
Gp2(2)

Qualtrics appoints Gurdeep Singh Pall as AI Strategy President

Thu, 18th Apr 2024
#
voip
Qualtrics, renowned experience management firm, welcomes Gurdeep Singh Pall as its first-ever President of AI Strategy. The former Microsoft executive will steer the AI-enriched evolution of experience management for customers and employees.
Img qheasgl5j5n6bgnfbkstrxbj

Sharp UK teams up with Gamma for enhanced VoIP services

Thu, 18th Apr 2024
#
voip
Sharp UK partners with Gamma Communications to enhance telephony services in anticipation of the ISDN/PSTN switch-off, focusing on seamless transition to VoIP for clients.
Img ydekpaeseqw1h8n2ejjjv7fp

Access4 unveils Flex solution for Microsoft Teams integration

Mon, 15th Apr 2024
#
voip
Access4 has launched its Flex solution for Microsoft Teams, designed to amalgamate advanced and basic user services within one customer tenancy, fostering cost-effectiveness and scalability.
Img ygipknu4qorlzqcn6gatas4d

Westcon announces expanded partnership with AudioCodes for UCaaS provision

Wed, 10th Apr 2024
#
voip
Westcon-Comstor partners with AudioCodes to enhance Unified Communications as a Service (UCaaS) and Contact Centre as a Service (CCaaS) offerings, aiming to boost recurring revenues for their partners.
Img sj15yldvqqvh2sqv6y6bltr8

Darktrace shifts to proactive AI strategy to combat rising cyber threats

Tue, 9th Apr 2024
#
voip
In response to rising AI-driven cyber threats, Darktrace is repositioning to a platform-based strategy aimed at better equipping businesses to anticipate and counter these advanced cyber attacks.
Img zv1xulfcl7xiitmir5qknvuk

Software Combined Group acquires NZ firm Activate in first regional move

Thu, 4th Apr 2024
#
voip
Sydney-based Software Combined Group acquires Auckland's Activate, a specialist in self-service automation, marking its first expansion into the New Zealand market.
Img wpwtctdhpsufqbhxgmwqy9xw

Parkerville charity embraces digital transformation with RingCentral platform

Tue, 2nd Apr 2024
#
voip
Parkerville Children and Youth Care transitions to RingCentral's unified communications-as-a-service platform, marking a significant phase in their digital transformation aimed at replacing all IT infrastructure hardware by 2024.
Image

Yealink launches BH70 bluetooth headset for hybrid work

Thu, 28th Mar 2024
#
voip
Yealink's BH70, a bluetooth headset tailored for the hybrid workforce, offers seamless connectivity, advanced noise cancellation, and a 35-hour talk time.
Img ofjxi0dpa0qpgdwu7iejlqvs

PagerDuty launches enterprise Incident Management plan in the Asia-Pacific

Thu, 28th Mar 2024
#
voip
PagerDuty has launched its enterprise Incident Management solution in Australia, New Zealand, and Asia-Pacific, aimed at streamlining processes, reducing reputational risks, and cutting costs for digital businesses.
Img caeimk5bieekrviips1fpxtq

Ativa platform chosen by Alianza for Voice Analytics Platform power

Fri, 22nd Mar 2024
#
voip
Alianza, the cloud communications firm, chooses Infovista's Ativa platform to fuel its Voice Analytics Platform, enhancing CSPs understanding of voice traffic through real-time metrics and diagnostics.
Img y0s2mxde67infiexp6ygto88

LeapXpert reveals Maxen, a GenAI app to boost client communication

Thu, 21st Mar 2024
#
voip
LeapXpert introduces GenAI application, Maxen, envisioned to revolutionise client communications and enhance the productivity of relationship managers, with the official launch set in March 2024.