Travel stories
STARFLYER has upgraded its STAR LINK loyalty programme with IBS Software's iLoyal platform to modernise customer engagement and enhance passenger experience.
Singapore Airlines partners with Qualtrics, using AI-driven analytics to enhance customer insights and improve service over a three-year collaboration.
Alibaba launches AI-driven automotive cockpit, smart glasses and smart city tech, enhancing user experience with its Qwen model and partnerships worldwide.
McLaren Racing partners with Freshworks to adopt AI-powered IT solutions, enhancing global IT efficiency for the 2025 Formula 1 season and beyond.
Emburse has added integrated itinerary management to its app, enabling business travellers to manage bookings and expenses seamlessly within one platform.
ChatSa launches AI Magic, enabling users to swiftly create and deploy cross-platform AI chatbots with a single text prompt, in under two minutes.
Automated bots now comprise 59% of all visits to travel sites, disrupting bookings and inflating prices during peak holiday seasons, says Thales report.
Amperity has named Dr Grigori Melnik as Chief Product Officer to drive product innovation and growth in the customer data platform industry worldwide.
A Booking.com report reveals 81% of New Zealanders are excited about AI in travel, yet only 3% fully trust it, showing cautious optimism prevails.
A survey finds 82% of Australians fear unexpected roaming fees as over half plan overseas trips, highlighting demand for affordable, reliable mobile data abroad.
UK summer travel surges as online sales rise 7% and cross-border gifting jumps 138%, driven by growing mobile shopping and digital engagement.
Over half of UK flyers prioritise convenience over data security at airports, despite 59% fearing personal information loss during travel, a new study finds.
Bolt has launched Family Profile in New Zealand, letting one account holder manage and pay for rides for up to nine others, simplifying group travel payments.
Over half of UK consumers use AI assistants for daily tasks but remain cautious, especially about financial decisions, valuing human support in stress.
Nearly 60% of UK air travellers worry about personal data security at airports, highlighting the need for trustworthy, transparent digital systems.
New research reveals UK offices are central to business travel bookings, with 68% arranging trips at work, highlighting a prime spot for premium brand advertising.
Caxton appoints Henry Allen as new CFO to drive growth and digital expansion in travel money and corporate payment services markets.
New Relic unveiled its FY25 Impact Report, detailing gains in climate targets, ethical AI compliance, and expanded tech education across Latin America.
Emburse now automates receipt capture for American Airlines' AAdvantage Business flights and DoorDash meals, easing expense reporting for firms and travellers alike.
UK homeware brands like Dunelm and Ikea adapt as demand for outdoor living soars, with Dusk seeing a 42% rise amid sunny weather and changing consumer trends.