Telcos Stories - Page 2

Asian Stories

Telcos stories

45% of ASEAN scam cases remain unresolved, GSMA says

Unresolved fraud is eroding confidence in Southeast Asia's digital economy, with scam victims often switching providers after losses.

By Sean Mitchell • 4 min read • 3 days ago

Data Protection

As Japan widens bank cyber oversight to data partners, identity becomes the perimeter

Japan's banks face broader cyber risk as regulators begin treating data-sharing partners and AI agents as part of the attack surface.

By Takanori Nishiyama • 2 min read • 5 days ago

Global Stories

Telcos stories

Generative AI

KDDI cuts Buffmee AI latency by 38% after overhaul

Users of Buffmee will get faster, better grounded answers after KDDI reduced response latency by 38% and improved first-token speed.

By Sean Mitchell • 4 min read • 3 days ago

Digital Transformation

AI transforms CX to go beyond the chatbot

Consumers now expect faster, more automated support as AI agents handle complex customer journeys, though many firms still struggle to prove ROI.

By Anthony Caruana • 4 min read • 3 days ago

Data Protection

It & telecoms workers most likely to use shadow AI

Employees in IT and telecoms are most likely to use unapproved AI at work, despite higher awareness of the security and privacy risks, survey data shows.

By Joseph Gabriel Lagonsin • 4 min read • 4 days ago

Multi-factor authentication

Fighting fraud at scale: Why entitlement servers are becoming central to telecoms security

Fraud losses and customer friction are pushing operators to use entitlement servers for silent SIM-based checks instead of vulnerable SMS codes.

By Jeevithan Muttu • 5 min read • 5 days ago

Manufacturing

Tech Mahindra launches AWS centre to scale agentic AI

The launch targets firms struggling to move AI from pilots into production, with a first UK deployment reporting efficiency gains of about 40%.

By Joseph Gabriel Lagonsin • 4 min read • 5 days ago

Hyperscale

JLL appoints Mikhail Jaura to head Asia Pacific research

Rising demand for AI and cloud infrastructure is intensifying competition for capital, sites and power across Asia Pacific's data centre market.

By Sean Mitchell • 4 min read • 5 days ago

Software-as-a-Service

Cyara appoints Ben Corser as APAC go-to-market chief

The hire signals Cyara's push to win more enterprise customers in APAC as firms demand tighter oversight of AI customer-service tools.

By Sean Mitchell • 4 min read • 5 days ago

Software-as-a-Service

Layercake appoints former Fox Sports Executive as Chair

A broader international push and tighter governance are behind the appointment of former Fox Sports and Network Ten executive Jon Marquard to Layercake's board.

By Sofiah Nichole Salivio • 3 min read • Last week

Stories from Other Regions

Telcos stories

Unified Communications

Sodexo expands Ricoh tech rollout across Australia

The wider deployment will help keep printers, video calls and network gear working at remote mine sites and offices across Australia.

By Sean Mitchell • 4 min read • 3 days ago

Digital Transformation

Samsung & NTT Transatel add eSIM boost to Galaxy Z

Users of the latest Galaxy Z phones in the US can activate service immediately, without a physical SIM or Wi‑Fi, as eSIM adoption gathers pace.

By Sean Mitchell • 4 min read • 4 days ago

Digital Transformation

Pulsant invests GBP £1 million in Birmingham data centre

The upgrade aims to ease London dependence for Midlands firms needing low-latency AI capacity, security and resilience.

By Joseph Gabriel Lagonsin • 3 min read • 4 days ago

Customer Relationship Management

New Zealand firms turn to AI for productivity gains

Pressure to lift output is pushing Kiwi businesses to embed AI in daily communications, with labour productivity up to 40% below peers.

By Joseph Gabriel Lagonsin • 5 min read • 5 days ago

Software-as-a-Service

Google launches BigQuery Graph for AI & fraud checks

Fraud teams and AI builders can now query linked data in BigQuery without moving it to a separate graph database, Google said.

By Sofiah Nichole Salivio • 4 min read • 5 days ago

Network Security

Numeracle launches corporate KYCaaS identity checks

Growing fraud fears are driving demand for continuous business identity checks, as Numeracle targets telecoms and other platforms with its KYCaaS service.

By Sofiah Nichole Salivio • 5 min read • 5 days ago

Network Infrastructure

Constl secures USD $90 million for India fibre rollout

The long-term funding will help Constl expand fibre capacity for hyperscalers and data centres as India's AI build-out accelerates.

By Karen Joy Bacudo • 4 min read • 5 days ago

Digital Transformation

REANNZ names Chief Technology Officer & partnerships lead

The appointments are intended to widen access to REANNZ services and strengthen its growth model as it reshapes delivery for researchers and educators.

By Sean Mitchell • 3 min read • 5 days ago