Strategy stories

Singapore businesses lag behind in their ability to act on customer feedback, and the speed at which they address it, according to Zendesk.

The report revealed that the data race is not only heating up, but rapidly shifting toward real-time data - the data that powers in-the-moment use cases.

New research examines the impact of Covid-19 on the digital workplace and how technology can enable new ways of working.

Midwinter, a Bravura Solutions Limited company, has announced the extension of its advice software with the launch of MultiGoal, a strategic goal optimisation engine for financial advisers.

In this climate especially, deliberate and actionable strategies to enhance the customer experience should be at the top of the to do list. 

Business leaders who plan for “business as usual" modest spending increases in the year ahead will fall short, according to  Forrester.

The DLC is based on the 3DS game Happy Home designer. Back then, while the game was popular, it was a little weird that the game was released as a standalone game.

Australian business is being hampered by a lack of alignment between corporate strategy and execution excellence.

What makes the customer experience (CX) at some businesses better than others, you might ask? The answer is an intimate understanding of customers as individuals rather than a collective.

Reformulating models, operations and goals, shared micro-mobility companies can tap into a market worth US$9 billion in ride revenues in 2030.

The government's already putting $2.4 million into the Cyber Resilience Framework in its initial stages, what is it and why is it important?

Rather than talking in terms of attack vectors and vulnerabilities, CISOs and security decision-makers must look at actual business risk.

Amid changing economic conditions and uncertainties about supply chains and staff availability, it's never been more important for New Zealand organisations to be innovative.

And as the network and potential attack surface continue to expand with the proliferation of connected devices and remote work environments, the need for a secure wide area network (WAN) approach has grown significantly.

These enhanced solutions enable information technology teams to modernise COBOL and mainframe applications for deployment to the cloud.

"We've made some progress but to avoid a major energy challenge, all data centres - including distributed edge data centres - must be more sustainable."

“We're seeing continued customer success and growth in demand to leverage Qlik and Snowflake together to advance cloud data analytics strategies."

Aligned Data Centers has increased its sustainability-linked loan from $375 million to $1.75 billion to speed up the next phase of its strategic growth.

Vodafone New Zealand has purchased the remaining 50% stake in the specialist joint venture (JV) with private equity company Millennium Corp.

Modern organisations create and rely upon an enormous volume of content, and digital records make up a significant proportion of that content.

The benchmarking study reveals best practices that can reduce the probability of a material breach and the time it takes to find and respond to those that happen.

Less than half of Australian data and analytics leaders are confident in their data strategy as siloes and lack of culture prevent innovation.

Spark and Microsoft NZ have recently collaborated to launch Microsoft Dynamics 365 across the entire Spark business enterprise.

Only 6%  of businesses use, access, and share data and data services in a way that grants them all the business benefits provided by a robust data strategy.