Small Business (SMB) Stories - Page 2

By Mark Tarre • 5 min read • 2 days ago

AI reshapes customer data, loyalty and marketing decisions

Better customer data is becoming essential as AI agents start to shape product discovery, loyalty and campaign choices in real time.

By Mark Tarre • 5 min read • 2 days ago

A/NZ tech leaders warn AI governance lags adoption

Boards are rushing into AI deployments, but leaders say weak data governance and security gaps are now threatening trust and returns.

By Mark Tarre • 5 min read • 3 days ago

AI reshapes work, safety & sales across Asia Pacific

Voice-first AI, stricter safety scrutiny and channel-led software models are reshaping how businesses in Asia Pacific work and manage risk.

By Joseph Gabriel Lagonsin • 4 min read • 3 days ago

Emergent raises USD $130 million in AI app platform round

The funding values the platform at USD $1.5 billion as demand rises among small businesses building apps without coding skills.

Robotics

ARM Hub maps practical AI path for Australian factories

Australian manufacturers could slash rework and compliance time if they embed AI in daily workflows, UTS-led research says.

By Joseph Gabriel Lagonsin • 4 min read • 3 days ago

By Joseph Gabriel Lagonsin • 4 min read • 3 days ago

Devolutions & Telegraph Ventures back Mizo in AI push

The minority stake should help Mizo speed up AI ticket automation for managed service providers seeking to cut frontline support costs and delays.

By Karen Joy Bacudo • 4 min read • 3 days ago

CSI acquires Qolo to expand embedded finance offering

The deal gives community banks more tools to compete with larger rivals as demand rises for embedded finance, real-time payments and cash visibility.

By Joseph Gabriel Lagonsin • 4 min read • 3 days ago

Flex raises USD $70 million as it launches UK service

The new capital will fund Flex's overseas expansion after annualised revenue tripled and its valuation more than doubled to USD $1.2 billion.

By Sofiah Nichole Salivio • 4 min read • 3 days ago

Businesses urged to adopt AI deliberately, with oversight

Corporate boards are being urged to slow AI roll-outs, as executives warn that poor governance and weak oversight could erode trust and security.

By Joseph Gabriel Lagonsin • 3 min read • 4 days ago

Dicker Data launches CrowdStrike MSSP model in ANZ

Small and mid-market customers could get simpler access to CrowdStrike's Falcon platform as Dicker Data adds monthly billing and support for partners.

Stories from Other Regions

Small Business (SMB) stories

By Mark Tarre • 8 min read • 2 days ago

Australia backs new AI office as tech leaders urge standards

The new agency could shape how Australian firms adopt AI, with leaders warning that standards and security will decide whether gains outweigh risk.

By Sean Mitchell • 4 min read • 2 days ago

AI Appreciation Day spotlights India's growth stakes

Indian firms and schools face a widening AI skills gap as leaders warn of productivity gains, job disruption and ethical risks.

By Sean Mitchell • 4 min read • 2 days ago

Konica Minolta Australia named cloud print leader again

Cloud print is becoming a mainstream priority as most organisations balance rising costs, hybrid-work security risks and data-governance concerns.

By Karen Joy Bacudo • 3 min read • 3 days ago

TD Merchant Solutions launches Clover platform in Canada

Canadian small businesses will gain bundled payments and management tools as TD folds Clover point-of-sale devices into its merchant services.

By Karen Joy Bacudo • 4 min read • 3 days ago

UK accountants could add GBP £463,000 from clients

Existing client relationships could be worth far more as UK firms miss demand for extra advice and support, Ravical found.

Small Business

British Business Bank backs Soho Square fund with GBP £50m

The deal is aimed at plugging a funding gap for established UK SMEs seeking expansion money without surrendering control to buyout investors.

By Karen Joy Bacudo • 4 min read • 3 days ago