SMS / Short Message Service stories

CBA and Vodafone join forces to combat the surge in SMS scams, using real-time intelligence to safeguard customers.

Rising cybersecurity threats prompt a shift from traditional, vulnerable password methods to phishing-resistant authentication solutions.

Singapore-based Dedoco's AI platform, Ping, aims to protect consumers from online scams, enhancing trust and security in business communications.

DocuSign, global e-signature leader, has announced an integration with WhatsApp, aiming to enhance digital contract processes.

Sydney-based martech firm Atomic.io secures No. 2 spot for Innovation in Web/Mobile Platforms in the inaugural TMW 100 list.

Access4, the UCaaS provider, has launched a new SMS service to fuel partner network growth and increase customer retention.

Australians lost over $2 Billion to scams in 2021, according to the Australian Competition and Consumer Commission.

Telstra's SMS scam filters has continued to block millions of scam messages, with a staggering 225 million blocked since April this year.

In a year of economic uncertainty and geopolitical tensions, it should be no surprise that the digital landscape is fraught with cyberthreats.

Shopping habits have changed since the beginning of the pandemic; the biggest trend of all is the rise of hybrid shopping.

More than half of APAC office workers (59%) don't believe using their work email for personal activity is a security risk, according to a study by KnowBe4.

Zoom has unveiled a raft of new updates and features to its platform, including enhanced slide control, advanced polling, and attendance status.

Over 150 scam apps that trick users into costly subscriptions have been discovered by Avast, including ones on the Google Play Store.

ServiceNow has announced the ServiceNow Messaging Service to help organisations drive better service experiences from issue to resolution. .

More than half of consumers lose trust in organisations after receiving scam messages, according to a global study from Callsign.

8x8 has announced its new 8x8 Voice for Microsoft Teams app has now added SMS, MMS, and fax capabilities to extend the teams experience for users.

Two men have been arrested for their roles in an SMS phishing scheme that conned Australians out of money and identities.

HubSpot partners with MessageMedia to add targeted SMS capabilities to its CRM platform, providing marketers with personalised cross-channel campaigns.

COVID-19 spotlights contact centres' value; SMS over post saves firms time and money.

Since Soprano and Vodafone began working together in 2016, demand for cloud-based mobile messaging services has continued to surge.

The current global COVID-19 crisis has meant businesses have needed to find new ways to communicate with their clients and customers.

Soprano Design enhances Soprano Connect platform with new RCS features for improved business comms.

Aussie Infosec pros report highest phishing-led ransomware rates, underpinning urgent need for cyber education.

About 90 percent of text messages are read within three minutes of receipt and we’re seven times more likely to respond to a text than an email.