SecurityBrief Asia - Technology news for CISOs & cybersecurity decision-makers

SMS / Short Message Service stories

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Telstra blocks over 225 million scam text messages since April
Thu, 29th Dec 2022
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cybersecurity
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sms
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telstra
Telstra's SMS scam filters has continued to block millions of scam messages, with a staggering 225 million blocked since April this year.
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The future of authentication: four trends to watch in 2023
Mon, 19th Dec 2022
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metaverse
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sms
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kpmg
In a year of economic uncertainty and geopolitical tensions, it should be no surprise that the digital landscape is fraught with cyberthreats.
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30 years of texting: from ‘Merry Christmas’ to hybrid experiences in-store and online
Fri, 16th Dec 2022
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omnichannel
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whatsapp
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sms
Shopping habits have changed since the beginning of the pandemic; the biggest trend of all is the rise of hybrid shopping.
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KnowBe4 identifies email and SMS security risks for APAC
Tue, 22nd Feb 2022
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email
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sms
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risk
"The obvious first issue with this is that if APAC office workers are unable to identify scam emails and SMS messages then they are at significant risk."
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Zoom unveils a load of new updates and features
Wed, 1st Dec 2021
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microsoft teams
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wfh
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servicenow
Zoom has unveiled a raft of new updates and features to its platform, including enhanced slide control, advanced polling, and attendance status.
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Global SMS scam uncovered on Google Play Store, promoted on Tik Tok and Instagram
Tue, 2nd Nov 2021
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smartphones
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cybersecurity
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technology gifts
More than 150 premium SMS scam applications have been discovered as part of a campaign dubbed “UltimaSMS” using Instagram and Tik Tok.
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ServiceNow and Twilio introduce new messaging service
Fri, 22nd Oct 2021
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whatsapp
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sms
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servicenow
ServiceNow has announced the ServiceNow Messaging Service to help organisations drive better service experiences from issue to resolution.
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Scam messages on the rise, organisations must take action
Fri, 2nd Jul 2021
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cybersecurity
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email security
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scams
"Organisations need to re-evaluate the communications channels they use to interact with customers to better establish trust. With fraudsters monopolising open channels such as SMS and email, these channels cannot be relied upon."
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8x8 adds new business messaging features to Microsoft Teams
Tue, 11th May 2021
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contact centre
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microsoft
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microsoft teams
8x8 has announced its new 8x8 Voice for Microsoft Teams app has now added SMS, MMS, and fax capabilities to extend the teams experience for users.
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AFP arrests two men with ties to Australian SMS phishing scheme
Tue, 29th Sep 2020
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phishing
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cybersecurity
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email security
“The success of Operation Genmaicha has prevented further Australians from seeing their hard-earned savings siphoned off to criminal entities.”
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HubSpot boosts SMS marketing capabilities with MessageMedia
Thu, 10th Sep 2020
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cdp
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martech
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marketing
HubSpot has added targeted SMS messaging capabilities within its customer relationship (CRM) application, thanks to a partnership with SMS technology provider MessageMedia.
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It’s not in the post: How an SMS document platform can streamline the contact centre
Fri, 7th Aug 2020
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contact centre
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cx
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martech
Your contact centre is more than just the key to a great customer experience; exploiting your technology platform to the full can help your organisation cut costs and boost productivity, writes
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Vodafone renews partnership with Soprano for enterprise SMS
Thu, 21st May 2020
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enterprise
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communications
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sms
Since Soprano and Vodafone began working together in 2016, demand for cloud-based mobile messaging services has continued to surge.
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Top 10 tips on how Kiwi SMEs can utilise text messaging in a crisis
Tue, 5th May 2020
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sms
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messagemedia
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covid-19
The current global COVID-19 crisis has meant businesses have needed to find new ways to communicate with their clients and customers.
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Soprano Design updates enterprise messaging platform
Mon, 20th Apr 2020
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enterprise
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communications
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sms
The updated platform includes rich communication services (RCS) support for businesses and government organisations to build mobile interaction campaigns for key stakeholders.
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Australian professionals high target for cyber crims, new study shows
Thu, 30th Jan 2020
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malware
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ransomware
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phishing
More than half (54%) of surveyed Australian Infosec professionals faced phishing-triggered ransomware infections in 2019, according to a new report titled ‘State of the Phish’ by Proofpoint.
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How SMS became the trusted mode of customer communications
Thu, 31st Oct 2019
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endpoint protection
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it in healthcare
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sms
About 90 percent of text messages are read within three minutes of receipt and we’re seven times more likely to respond to a text than an email.
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Soprano Design to launch new digital and social channels
Wed, 9th Oct 2019
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sms
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messaging
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soprano design
Cloud-based enterprise messaging solutions provider Soprano Design has announced new interactive digital channels designed to couple enterprise and social messaging platforms.
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Extreme phishing: The rise of SMS scams & SMiShing around the globe
Wed, 18th Jul 2018
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cybersecurity
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phishing
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email security
Like phishing, SMiShing are scams that encourage users to urgently click on a link or respond directly with their personal and sensitive details.
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Surging demand among businesses for more interactive enterprise messaging
Tue, 25th Jul 2017
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contact centre
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martech
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chatbots
Ovum’s survey explored the rapidly-evolving business-to-consumer communications market with some interesting findings.
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Technology can help schools communicate in an emergency
Thu, 1st Jun 2017
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sms
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whispir
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mobile apps
Technology can help educators meet standard operating procedures swiftly and effectively, cutting down response times.
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New Student Management System helps NMIT serve students
Thu, 18th May 2017
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sms
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nmit
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higher education
"We wanted to ensure that the business is meeting global standards for education, and with Tribal’s help, we’re delivering exactly that."
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Fake myGov email & SMS scam asks for pics of passports, driver licences
Tue, 18th Apr 2017
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phishing
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cybersecurity
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email security
Security watchdog Stay Safe Online has issued a critical alert to Australians, warning them of a fake email and SMS scam purporting to be from myGov.
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To speed up crisis response - just get texting, says Soprano
Tue, 4th Apr 2017
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dr
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sms
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business continuity
“Corporate demands today for fast, direct and interactive communications with staff and stakeholders in multiple locations is escalating by the week.”
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