SecurityBrief Asia logo
Asia's leading source of cybersecurity and cyber-attack news

SMS / Short Message Service stories

Story image
Cloud
KnowBe4 identifies email and SMS security risks for APAC
February 2022
"The obvious first issue with this is that if APAC office workers are unable to identify scam emails and SMS messages then they are at significant risk."
Story image
Remote Working
Zoom unveils a load of new updates and features
December 2021
Zoom has unveiled a raft of new updates and features to its platform, including enhanced slide control, advanced polling, and attendance status.
Story image
Short Message Service
Global SMS scam uncovered on Google Play Store, promoted on Tik Tok and Instagram
November 2021
More than 150 premium SMS scam applications have been discovered as part of a campaign dubbed “UltimaSMS” using Instagram and Tik Tok.
Story image
Cloud
ServiceNow and Twilio introduce new messaging service
October 2021
ServiceNow has announced the ServiceNow Messaging Service to help organisations drive better service experiences from issue to resolution.
Story image
Scams
Scam messages on the rise, organisations must take action
July 2021
"Organisations need to re-evaluate the communications channels they use to interact with customers to better establish trust. With fraudsters monopolising open channels such as SMS and email, these channels cannot be relied upon."
Story image
Microsoft
8x8 adds new business messaging features to Microsoft Teams
May 2021
8x8 has announced its new 8x8 Voice for Microsoft Teams app has now added SMS, MMS, and fax capabilities to extend the teams experience for users.
Story image
Phishing
AFP arrests two men with ties to Australian SMS phishing scheme
September 2020
“The success of Operation Genmaicha has prevented further Australians from seeing their hard-earned savings siphoned off to criminal entities.”
Story image
Short Message Service
HubSpot boosts SMS marketing capabilities with MessageMedia
September 2020
HubSpot has added targeted SMS messaging capabilities within its customer relationship (CRM) application, thanks to a partnership with SMS technology provider MessageMedia.
Story image
Short Message Service
It’s not in the post: How an SMS document platform can streamline the contact centre
August 2020
Your contact centre is more than just the key to a great customer experience; exploiting your technology platform to the full can help your organisation cut costs and boost productivity, writes
Story image
Enterprise
Vodafone renews partnership with Soprano for enterprise SMS
May 2020
Since Soprano and Vodafone began working together in 2016, demand for cloud-based mobile messaging services has continued to surge.
Story image
Small and Medium Enterprise
Top 10 tips on how Kiwi SMEs can utilise text messaging in a crisis
May 2020
The current global COVID-19 crisis has meant businesses have needed to find new ways to communicate with their clients and customers.
Story image
Enterprise
Soprano Design updates enterprise messaging platform
April 2020
The updated platform includes rich communication services (RCS) support for businesses and government organisations to build mobile interaction campaigns for key stakeholders.
Story image
Phishing
Australian professionals high target for cyber crims, new study shows
January 2020
More than half (54%) of surveyed Australian Infosec professionals faced phishing-triggered ransomware infections in 2019, according to a new report titled ‘State of the Phish’ by Proofpoint.
Story image
IT in Healthcare
How SMS became the trusted mode of customer communications
October 2019
About 90 percent of text messages are read within three minutes of receipt and we’re seven times more likely to respond to a text than an email.
Story image
Short Message Service
Soprano Design to launch new digital and social channels
October 2019
Cloud-based enterprise messaging solutions provider Soprano Design has announced new interactive digital channels designed to couple enterprise and social messaging platforms.
Story image
Phishing
Extreme phishing: The rise of SMS scams & SMiShing around the globe
July 2018
Like phishing, SMiShing are scams that encourage users to urgently click on a link or respond directly with their personal and sensitive details.
Story image
Chatbots
Surging demand among businesses for more interactive enterprise messaging
July 2017
Ovum’s survey explored the rapidly-evolving business-to-consumer communications market with some interesting findings.
Story image
Short Message Service
Technology can help schools communicate in an emergency
June 2017
Technology can help educators meet standard operating procedures swiftly and effectively, cutting down response times.
Story image
Higher education
New Student Management System helps NMIT serve students
May 2017
"We wanted to ensure that the business is meeting global standards for education, and with Tribal’s help, we’re delivering exactly that."
Story image
Phishing
Fake myGov email & SMS scam asks for pics of passports, driver licences
April 2017
Security watchdog Stay Safe Online has issued a critical alert to Australians, warning them of a fake email and SMS scam purporting to be from myGov.
Story image
Business Continuity
To speed up crisis response - just get texting, says Soprano
April 2017
“Corporate demands today for fast, direct and interactive communications with staff and stakeholders in multiple locations is escalating by the week.”
Story image
Phishing
Proofpoint discovers SMS phishing app targeting Chinese language users
March 2017
A mobile malware masquerading as a point-of-sale management app is targeting users in China & Mandarin-speaking regions, Proofpoint recently reported.
Story image
Short Message Service
Mission complete: CLX Communications fully aquires Mblox
July 2016
CLX communications acquired Mblox in May of this year, but it was only two days ago that it gained access to 100% of the shares it has in the company.
Story image
Telecommunications
New SMS channel launched by Zendesk
May 2016
A new offering allows businesses to connect via SMS to effectively communicate with increasingly mobile customers.