Sheila McGee-Smith stories
![Story image](../../../../../uploads/story/2023/01/06/preview_GettyImages-1297151834.webp)
Vonage adds Salesforce Shield Security in its contact centre
Fri, 6th Jan 2023
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data analytics
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digital transformation
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martech
The solution adds additional business compliance and security features, optimizing customer engagement from a single platform.
![Story image](../../../../../uploads/story/2020/01/16/preview_GettyImages-847519080.webp)
Genesys rebrands SaaS solution, puts greater focus on cloud offering
Thu, 16th Jan 2020
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saas
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uc
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cloud services
Genesys has rebranded PureCloud to Genesys Cloud, emphasising a deeper shift towards providing comprehensive cloud solutions and Experience as a Service.