Sarah Choi and Mahpara Banday stories

Sarah Choi and Mahpara Banday explore how evolving cyber threats are reshaping the priorities of managed service providers (MSPs) and managed security service providers (MSSPs). Their work focuses on the practical intersection of security technology, business risk, and customer trust—showing how decisions about tools like next‑generation firewalls can determine whether a service provider stays ahead of attackers or falls behind.

Readers can expect clear, actionable insights into why security upgrades are no longer optional, what “next‑gen” really means in day‑to‑day operations, and how to weigh the costs and benefits of continuous security enhancement. By following their stories, you’ll gain a sharper understanding of modern threat landscapes, upgrade strategies that actually move the needle, and concrete steps MSPs and MSSPs can take to strengthen their defenses while supporting long‑term growth.