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Asia Pacific leaders warn AI adoption brings fresh risks
Data Protection

Asia Pacific leaders warn AI adoption brings fresh risks

Fresh warnings in Asia Pacific point to AI boosting productivity while widening cyber exposure, data risks and workforce disruption.

By Mark Tarre • 8 min read • Today
Tech leaders call for tighter AI governance & security
Software-as-a-Service

Tech leaders call for tighter AI governance & security

Rising AI costs and security gaps are pushing enterprises to tighten oversight as leaders demand clearer returns from deployments.

By Mark Tarre • 6 min read • Today
Asia-Pacific executives hail AI's rapid business rise
Customer Relationship Management

Asia-Pacific executives hail AI's rapid business rise

AI is now embedded in reporting and operations across the region, but executives warn that governance, data sovereignty and shadow use lag behind.

By Mark Tarre • 6 min read • Today
Councils urged to track digital spend gains after go-live
Data Analytics

Councils urged to track digital spend gains after go-live

Without post-launch tracking, councils risk missing savings, faster processing and stronger service delivery from digital upgrades.

By Karen Joy Bacudo • 4 min read • Today
Australia & New Zealand lead in agentic AI adoption
Digital Transformation

Australia & New Zealand lead in agentic AI adoption

Consumers in Australia and New Zealand are facing longer waits and repeated handovers as companies rush to deploy agentic AI, Genesys found.

By Mark Tarre • 4 min read • Today
WorkJam adds autonomous AI layer for frontline staff
Software-as-a-Service

WorkJam adds autonomous AI layer for frontline staff

Retailers could get faster task allocation and reprioritisation as WorkJam's platform now automates decisions across 1.5 million frontline users.

By Joseph Gabriel Lagonsin • 3 min read • Today
ARM Hub maps practical AI path for Australian factories
Robotics

ARM Hub maps practical AI path for Australian factories

Australian manufacturers could slash rework and compliance time if they embed AI in daily workflows, UTS-led research says.

By Joseph Gabriel Lagonsin • 4 min read • Today
Devolutions & Telegraph Ventures back Mizo in AI push
Software-as-a-Service

Devolutions & Telegraph Ventures back Mizo in AI push

The minority stake should help Mizo speed up AI ticket automation for managed service providers seeking to cut frontline support costs and delays.

By Joseph Gabriel Lagonsin • 4 min read • Today
Businesses urged to rethink young workers entry paths
Manufacturing

Businesses urged to rethink young workers entry paths

Employers risk worsening shortages in cybersecurity and frontline roles unless they open new entry routes and training for young workers.

By Mark Tarre • 7 min read • Today
Oracle adds AI-native builder for Fusion applications
Software-as-a-Service

Oracle adds AI-native builder for Fusion applications

Customers can now build and run AI-powered business apps inside Fusion, cutting the governance and integration work needed to move pilots into production.

By Sean Mitchell • 5 min read • Yesterday
Businesses urged to adopt AI deliberately, with oversight
Digital Transformation

Businesses urged to adopt AI deliberately, with oversight

Corporate boards are being urged to slow AI roll-outs, as executives warn that poor governance and weak oversight could erode trust and security.

By Sofiah Nichole Salivio • 4 min read • Yesterday

Stories from Other Regions

Productivity stories

Vero Insurance adds AI sentiment checks in New Zealand
Digital Transformation

Vero Insurance adds AI sentiment checks in New Zealand

It will let staff spot complaints and vulnerability in real time, giving Vero earlier warning of customer distress across its New Zealand teams.

By Karen Joy Bacudo • 4 min read • Today
Microsoft backs Australian Government AI framework
DataCentre infrastructure

Microsoft backs Australian Government AI framework

Backing from a major tech investor strengthens Canberra's push for central AI rules as businesses seek clarity and Australians weigh safeguards.

By Joseph Gabriel Lagonsin • 5 min read • Today
Hitachi Vantara's Norman site named WEF Lighthouse
Hybrid Cloud

Hitachi Vantara's Norman site named WEF Lighthouse

AI-led changes at the Oklahoma storage plant cut order-to-shipment lead times by 77% and halved inventory, earning WEF recognition.

By Sean Mitchell • 5 min read • Today
TCS to power JFK New Terminal One technology systems
Digital Transformation

TCS to power JFK New Terminal One technology systems

Passengers at JFK's new international terminal are set to benefit from tighter digital systems and faster processing under the deal.

By Sean Mitchell • 4 min read • Today
UK accountants could add GBP £463,000 from clients
Digital Transformation

UK accountants could add GBP £463,000 from clients

Existing client relationships could be worth far more as UK firms miss demand for extra advice and support, Ravical found.

By Karen Joy Bacudo • 4 min read • Yesterday
Crescendo appoints Andy Lee as Chief Executive Officer
Software-as-a-Service

Crescendo appoints Andy Lee as Chief Executive Officer

The move signals a push to win larger enterprise clients as the company seeks to replace fragmented customer service systems with AI-native software.

By Sofiah Nichole Salivio • 4 min read • Yesterday
London finance staff embrace AI but want human oversight
Digital Transformation

London finance staff embrace AI but want human oversight

Yet most London finance workers still want experienced colleagues to make the final call, especially on risk, compliance and trading decisions.

By Joseph Gabriel Lagonsin • 5 min read • Yesterday