Predictive analytics stories
AI is changing how B2B buyers make decisions - but an expert warns that it is not a substitute for effective human comms strategies.
By linking customer, network and operational data, telcos can spot churn and fraud sooner, while also speeding service and support decisions.
The new system aims to help businesses cut churn and protect sales as poor customer experiences put nearly USD $3 trillion at risk.
Existing customers can access AI-driven troubleshooting without a higher base price, as Riverbed bundles new observability tools into Network 360.
Customers could get faster forecasts and risk scores from messy business tables as SAP brings Prior Labs' model into AI Core.
Smaller insurance brokers could win larger corporate accounts as the platform cuts renewal work from more than 30 hours to under two.
Borrowers could see more relevant credit offers as the platform uses live data and bank account insights to sharpen approvals.
The Montreal logistics group is overhauling its data governance as it seeks better forecasting, automation and operational visibility across North America.
Daimler Truck's manufacturing operations will get earlier warnings of IT faults as NTT Data adds AI monitoring and automation across its global infrastructure.
The new system aims to let organisations test decisions and automate responses in live customer interactions before its 2027 release.
Recognition for more than 50 finalists highlighted women's growing influence in Asia-Pacific artificial intelligence as Grace Chung took the top prize.
Poor-quality records could undermine MDM programmes in finance, healthcare and manufacturing as AI begins acting on the data.
Retailers and brands lack a reliable way to link AI shopping recommendations to sales, a gap Azoma hopes to close with new backing from dunnhumby ventures.
Housing providers could trim maintenance bills and spot damp risks earlier as Chameleon's Nexus links live data on buildings and assets.
Human oversight will stay in place for DCB Bank's highest-risk AI decisions as the lender pushes automation to speed up SME services.
Older systems may leave Australian firms unable to meet CDR demands, while modern data architecture is becoming crucial for real-time AI use.
Extreme heat can cut warehouse throughput, disrupt freight and shift shopper demand, forcing Australian businesses to plan ahead now.
The rollout aims to cut outages and speed fault response across Daimler Truck's global factories, offices and cloud systems.
Privacy worries are undermining retailers' AI push, with only one in 10 UK shoppers saying they trust product recommendations, a survey found.
Australian SMEs are waiting 19 days beyond terms for payment, squeezing cash flow as ezyCollect rolls out AI to target late invoices.