Outsourcing stories - Page 2
The concept of the Division of Labour introduced by economics philosopher Adam Smith underpins the modern notion of outsourcing. This describes the allocation of specialist tasks to outside experts capable of doing the job better, while potentially reducing costs and allowing the contractor to focus on core business.
IT services are often outsourced to Managed Services Providers, but anything from data entry to server management can be outsourced to the wide range of specialists available today.
IT services are often outsourced to Managed Services Providers, but anything from data entry to server management can be outsourced to the wide range of specialists available today.
India budget boosts tech, data centres & MSME support
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India’s Union Budget backs tech infrastructure, data centres and MSMEs, signalling policy continuity and long-term digital growth plans.
Aspire Systems buys Assurity in AI testing expansion
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Aspire Systems acquires New Zealand-founded Assurity, creating a 900-strong quality engineering group to boost AI-driven software testing.
DLA Piper appoints Edward Eisdell-Moore as NZ tech partner
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DLA Piper has promoted Edward Eisdell-Moore to partner in its Auckland technology and data practice, effective 1 January 2026.
Kinetic IT reshapes leadership with key public hires
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Kinetic IT names Jeremy O'Donohue managing director for state government and critical infrastructure amid wider public sector reshuffle.
Mphasis gains AWS AI Competency for generative AI work
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Mphasis wins AWS AI Competency, bolstering its generative AI credentials and signalling readiness to scale enterprise deployments on AWS.
Contact centres report rising morale but AI doubts grow
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Contact centre staff report rising morale and stronger support, yet many remain uneasy and undertrained as AI tools spread through their work.
Privacy teams in Oceania face stress & budget cuts
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Oceania privacy teams face rising stress, shrinking budgets and smaller staff as rapid tech change outpaces compliance and risk controls.
Wipro unveils unified AI-led enterprise functions model
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Wipro launches a unified AI-led model to fuse consulting, transformation and operations across people, finance, supply chain and customer work.
EuroCTP picks Equinix Frankfurt site for EU share tape
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EuroCTP selects Equinix’s FR2 data centre in Frankfurt to host the EU consolidated share tape, targeting a Q3 2026 live launch.
Exclusive: SonicWall's Suroop Chandran on why security basics still fail
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SonicWall warns over 95% of cyber breaches stem from misconfigured tools, as firms lean on MSPs and cyber warranties to plug skills gaps.
HCLTech to buy Singapore wealth consultancy Finergic
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HCLTech moves to deepen its wealth management push with a deal to acquire Singapore-based consultancy Finergic, pending approval by 2026.
Defence renews Kinetic IT deal for ICT & base support
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Australia’s Defence Department renews Kinetic IT deal, expanding ICT service desk and switchboard support to a national base contact centre.
Philippines lag APAC on third-party cyber risk maturity
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Philippines firms trail APAC on third‑party cyber risk as all surveyed suffered supply chain breaches and few have mature TPRM programmes.
Mphasis lifts Q3 revenue as AI deals top USD $428m
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Mphasis Q3 revenue rises on AI-led projects as it secures new deals worth USD $428m, boosting growth despite flat sequential profit.
Atos secures first dual Scopism SIAM Assured status
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Atos becomes the first organisation worldwide to achieve dual Scopism SIAM Assured status for both service provision and consultancy.
Legacy PKI leaves APAC exposed to outages, breaches
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Legacy PKI and manual certificate management leave APAC firms exposed to outages, cyber risks and compliance failures, CyberArk warns.
Assured Data Protection expands Tony Giannini’s remit
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Assured Data Protection widens Tony Giannini’s role to unite global innovation with Americas channel strategy for MSP-focused growth.
HCLTech to run AI-led IT services for Team Global Express
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HCLTech wins Team Global Express deal to run consolidated IT and deploy AI-led automation across logistics operations in ANZ.
Tech Mahindra’s multilingual AI honoured by WEF MINDS
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Tech Mahindra’s sovereign multilingual AI, handling millions of queries in Hindi, Bahasa and regional dialects, is honoured by WEF’s MINDS.
Rimini Street touts Agentic AI ERP as upgrades stall
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Rimini Street pitches Agentic AI ERP and Smart Path savings as CIOs delay costly Oracle and SAP upgrades amid rising budget pressure.