Opinion Stories - Page 226

Asian Stories

Opinion stories

Why content subscription services remain relevant and profitable in Cambodia

As the world becomes increasingly digitised, content subscription services have emerged as one of the most profitable consumption models.

By Soknang To • 3 min read • Wed, 1st Mar 2023

Global Stories

Opinion stories

Unified Communications

Prioritising a digital-first customer experience strategy

The impacts of a digital-first society on contact centres are significant and require a digital-first customer experience strategy.

By Rod Lester • 3 min read • Wed, 1st Mar 2023

Artificial Intelligence

Revolutionise your marketing strategy in 2023 with these AI tools

If you're a content creator, a marketer, or a business owner, there are numerous AI tools available that can aid you in your day-to-day work.

By Adnan Khan • 3 min read • Tue, 28th Feb 2023

Application Performance Monitoring

Appian Releases Connected Underwriting to Equip Insurers with Speed and Precision

Built on the Appian Platform, Connected Underwriting empowers insurers to accelerate the underwriting process and improve customer experience.

By Appian • 2 min read • Tue, 28th Feb 2023

Unified Communications

Can machines really deliver better customer experience than humans?

All eyes are on the big tech players as they battle it out to win the chatbot innovation race, but it's not been without its challenges.

By Christoph Börner • 5 min read • Tue, 28th Feb 2023

Public Cloud

How to end the end-of-support scramble with lifecycle management

Simply put, software lifecycle management reduces surprises by configuring the IT environment and following a plan for ongoing assessments and updates.

By Frank Suglia • 4 min read • Tue, 28th Feb 2023

Customer Experience

Listen and act: Why hotels need better guest engagement

Hoteliers must engage with guests and monitor online feedback to shape the guest experience and maintain a positive online reputation.

By Murphy Mathew • 4 min read • Tue, 28th Feb 2023

Ransomware

Seven tips for reducing the cost of cyber insurance

Ransomware attacks have declined, but devastating consequences make cyber insurance a necessity, according to Delinea's State of Ransomware Report.

By Wahab Yusoff • 5 min read • Mon, 27th Feb 2023

Stories from Other Regions

Opinion stories

Digital Transformation

Agility and scalability are the keys to successful enterprise IT in 2023

Enterprise IT in 2023 is facing immense challenges of digital transformation, cybersecurity, and budget pressures, but an agile approach can help.

By Andy Peddar • 4 min read • Wed, 1st Mar 2023

Unified Communications

The next-generation simulation engine

Simul8 has developed a next-generation digital twin engine, combining process mining and machine learning for more accurate simulations and decision-making.

By Frances Sneddon • 4 min read • Wed, 1st Mar 2023

Virtualisation

Time for a health check of your patient data security? 

Marzio Ghezzi of Digital Health technology specialist Mia-Care, gives his insights into the issue of patient data security.

By Marzio Ghezzi • 6 min read • Wed, 1st Mar 2023

Gaming

How AI-driven threat detection and response can revolutionise security operations centres

Security vendors must be held accountable for reducing detection and response time so they're able to stop attacks before they escalate into major incidents.

By Mark Wojtasiak • 5 min read • Wed, 1st Mar 2023

FinOps

How companies can save money on cloud usage

Companies are finding that their bills are rising as they harness the cloud to use new technologies and explore new opportunities.

By Dr James Mitchell • 4 min read • Wed, 1st Mar 2023

Fintech

Open banking, payments and a new era for customer loyalty

Open Banking has matured into an innovative payments solution enabling merchants to drive conversion, reward loyalty and improve the customer experience.

By Brad Goodall • 5 min read • Tue, 28th Feb 2023

EduTech

Getting CyberSecurity Foundations Right for the New Year

If employees are not trained nor educated on the cybersecurity landscape, they cannot be expected to spot cyber attacks, protecting themselves and the business.

By Usman Choudhary • 4 min read • Tue, 28th Feb 2023

Opinion

Five ways leading B2B marketers are driving success in 2023

Over the past two years, opportunities have emerged for marketers to learn and grow. What lessons can we glean from those who have been most successful?.

By David van Schaick • 4 min read • Tue, 28th Feb 2023